Students can homework. Southwestern may revise and discontinue its Products and/or Services at any time. Note that complaint text that is displayed might not represent all complaints filed with BBB. I have been charged for well over a year 2 times a month for this service I never had access too. Time lines are great-useful FYI sections are helpful. It is the policy of Southwestern to terminate the privileges of any user who infringes the copyright rights of others upon receipt of prompt notification to Southwestern by the copyright owner or the copyright owners legal agent. You are attempting to access Advantage4Teens using an unsupported version of Internet Explorer. ", Benita G. Bruster, Ph.D., Associate Professor of Reading and Literacy, Austin Peay University M.Ed., Vanderbilt University, "I love the setup and easy access for data. From time to time, Southwestern may, in its sole discretion, exchange Products or portions of a Product. Also, according to my bank the payment on 11/27 was processed just fine. There is no specific language in the contract that says that my order maybe be altered or changed due to this situation or anything else you are trying to justify by saying I missed payment. I requested the *** tracking number. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled. On 10/27, there was insufficient funds available for payment. Yes,we do not show a record of the student dealer contacting the consumer directly.The independent dealer was acting in accordance to attempt to receive payment for the product that had already been purchased at wholesale from our company. We had no idea we had any dealings with SWadvantage. No more sifting through hundreds of pages of text books ), debit card (issued by Visa or MasterCard), or some other prearranged payment method, unless credit terms have been agreed to by Southwestern. In states where Southwestern has no physical presence, Southwestern is not required to collect and remit sales tax for purchases through its Websites. The books were shipped on 12/28 and were delivered on 12/30 by *** shipment. In consideration of Southwesterns allowing you to use and access its Websites and collecting and remitting taxes required on your purchases, you hereby waive your right to claim that the tax collected on any purchase is incorrect in any respect, and you agree to hold Southwestern and its officers, directors, affiliates, parents, subsidiaries, employees, agents and representatives harmless for any harm or other damages you may incur as a result of any error by Southwestern in calculating the taxes you owe for your purchases. You have no right to maintain or access your User Content on the Websites, and Southwestern has no obligation to return your User Content or otherwise make it available to you. skills. State University, M.A., University of North Texas, Ph.D., Texas Women's University, "As I went through all of this material, I tried to think of topics that were left out, No more sifting through hundreds of pages of text books They refuse to give me the money back for something I don't have and no longer want. Only now they can pause, rewind, and play them as many times as they need. The book payments were set up to be in four parts on scheduled dates (as per the contract attached). The online portion of the sale was cancelled. Only now they can pause, rewind, and play them as many times as they need. We make it easy to track subscriptions, monitor fees, and cancel unwanted services for you. Select your Southwestern Advantage subscription, follow the short instructions on screen, then check your email for a confirmation. 5 on 4.5 is a very common designation for a trailer, Simply use simple trigonometric or geometric analysis to determine the height of a structure without having to leave the ground. See details. Tap the subscription. The tables, charts, and 'Did You Know' sections will help students very much. Southwestern reserves all rights in such Content. By way of example, and not as a limitation, you are prohibited from using the Websites and/or Communication Services to: Southwestern reserves the right to review materials posted to the Communication Services and/or Websites and to remove any materials at its sole discretion. package to prepare students for achieving their educational goals; the book and the Your use of those third-party sites is subject to the terms of use and privacy policies of each site, and Southwestern is not responsible therein. Save time in preparing for school tests and exams with our practice worksheets and sample tests. Pricing is subject to change without notice. This is unacceptable. Get started with Rocket Money today, so you never overpay again. Modifications shall become effective immediately on being posted on the Websites. The fact that they say the salesperson does not work for them even though Southwestern Advantage are the ones receiving the payment for the order and fulfilling the order and cannot not address my issues with the order is outrageous. How do you find the height of a building without measuring it? This resource guide contains critical elements to build student People are self-employed businessmen, according to the model. Upon receiving a claim of infringement, we may, in our discretion, remove or disable the material claimed to be infringed. By using the Websites, you acknowledge and agree to these limitations as set forth below. Walk step by step throughout our curriculum to learn the most important 'Now You Know' sections are a great way to sum up! The consumer entered into a contract of sale for educational products with an independent student representative who was running her own business in the community for the summer. The Websites are subject to intellectual-property rights including trade dress, trademark and copyrights held or licensed by Southwestern and may not be copied or imitated in whole or in part. AFTER I declined late shipping. an online arsenal of hundreds of videos that breakdown the lessons your kids learn in school. So what i am asking for from this company is that since the amount has been paid in full to stop taking the 37:00 dollars and either send the rest of the books or give me a full refund due to breach of contract . By browsing, accessing, linking, using and/or downloading information from the Websites, you agree to these TOU. THIS INCLUDES LOSS OF DATA OR PROFIT ARISING OUT OF THE USE OR THE INABILITY TO USE THE CONTENT OF THESE WEBSITES. Southwestern Advantage, also known as Southwestern Company, is a college and university sales and leadership program. Discover an online arsenal of hundreds of videos that breakdown the lessons your kids learn in school. Prices are based on U.S. currency. I did not have the contact information for the sales associate that came to my door and I had some questions about my order. Advantage4Kids. Only now they can pause, rewind, and play them as many times as they need. CANCELATION, REFUND When did the Southwestern Advantage summer program begin? If any item is damaged or missing, you must notify Southwestern immediately. The user email set up was: *********************** and the child account was under "******." Southwestern does not collect personally identifiable information from any person Southwestern actually knows is a child under the age of 13. Access to this app is exclusive to Southwestern Advantage customers, with the same . In addition to the books, there was a subscription based website and apps that had a monthly charge and was authorized as part of the sale. Our company has not been a part of the charges, as the dealer was the one who made the sale. I set up payments but ended up missing one at some point. Or Log In with: Facebook Account Google Account. You acknowledge that complying with laws is your responsibility, and YOU AGREE NOT TO HOLD SOUTHWESTERN OR ITS PARENTS, SUBSIDIARIES, AFFILIATED ENTITIES, AGENTS, REPRESENTATIVES, OFFICERS, DIRECTORS, OWNERS OR EMPLOYEES LIABLE FOR YOUR FAILURE TO COMPLY WITH ANY LAW OR ANY FAILURE BY SOUTHWESTERN TO NOTIFY YOU OF, OR PROPERLY APPLY, ANY LAW. I reached out to the sales agent via ******** September 17th and was told there was a delay and I would receive them by the end of September. You acknowledge that any public forums offered on the Websites are for public and not private communications. Or call 1-800-MY-APPLE. BBB Business Profiles generally cover a three-year reporting period. Alumni of the program include four Governors, two U.S. Just because you say it isn't true, doesn't make it so. Our app does all the hard work of canceling your unwanted subscriptions so youre no longer charged by companies you dont need.Here is how you can cancel Southwestern Advantage with Rocket Money: Getting started with Rocket Money only takes a minute. When I did speak with them over the phone, they told me specifically they could not alter the order and I could not get a refund after receiving the order. Southwestern reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you will not in any event settle any such matter without Southwesterns written consent. You should be skeptical about information provided by others, and you acknowledge that the use of any content posted on the Websites is at your own risk. You are attempting to access Advantage4Teens using an unsupported version of Internet Explorer. In email, they refused my request and stated they now shipped mu order and it'll be ***** business days. Southwestern therefore reserves the right to correct any errors, inaccuracies or omissions and to change or update the Websites at any time without prior notice. I asked them for the contact information of the salesperson and they could not give it to me, they could only leave a message for the salesperson via their internal system. If you are using Windows 7 or Windows 8, please update to IE 11. For all other products, to be issued a refund, you must have the original customer receipt. I made a purchase with this company for learning books on July 27th, 2022. The last payment was 12/23/22. Nothing was for the last payment. If the consumer would like to send a picture of the statement showing the pending charge with a description and amount, we can look to see if it is from our company. By posting or uploading User Content to the Websites, you are granting Southwestern permission to use the User Content in connection with the Website. You agree and represent that, in the event you purchase Products or Services through the Websites, you are doing so for your own internal use only, and not for resale. As I homeschool I was interested in getting them. By agreeing to these TOU, you agree to cease and desist immediately from any attempt to access the Websites upon issuance of a denial or termination. 51 complaints closed in the last 12 months. You may also change or update your payment information on the Website in the membership section or call our customer contact center. Username/Email Password Keep me signed-in Forgot your password? provides as much content as what is available in these books. While the company is commonly referred to as a pyramid scheme or multi-level marketing firm online, Southwestern Advantage President Dan Moore claims that it employs a direct sales model that assists college students in starting their own businesses. The non-subscription part of the sale is subject to the Federal three-day cooling off period for cancellation. I was transferred to a manager to leave a voicemail. Thank you! of the Year finalist. Tap Cancel Subscription. This is not an acceptable business practice and your company and "dealers" have no right to do so. The gentleman took my daughters tablet and put in all the information himself said it was easy to log in. that are this organized and easy to navigate. On the receipt/"CONTRACT", they indicate that a final step is required to authorize subscription; with multiple steps they created a conditional agreement. Optionally, provide any feedback. Have an Account? Southwesterns failure to insist on or enforce strict performance of any provision of these TOU shall not be construed as a waiver of any provision or right. Education SWAdvantage. Some jurisdictions do not allow for the limitation or exclusion of liability for incidental or consequential damages. I have tried for almost 2 months to speak with the dealer about my order and did not receive a response. We listened as this person showcased a series of books she recommended for home-schooling during the summer break. Title to the Products passes to you upon delivery to the carrier, and risk of loss passes to you on delivery to your address. The order was placed on July 16, 2022 for $212.68 for a set of educational books and a monthly subscription to apps and sites for $24.95 per month. If you have any questions regarding these TOU, please contact us at esolima@southwestern.com. If you become aware that User Content you have submitted includes any material for which you lack the unrestricted right to grant us the rights set forth above without obligations or liability to any party, you agree to promptly provide Southwestern with the proper information pursuant to the procedures outlined in our Intellectual Property Policy. Is Southwestern advantage a pyramid scheme, taking this into account? What was told to the consumer was correct in relation to the laws regarding cancellation. Verification of information may be required prior to the acknowledgment or completion of any purchases. If you create an account, you agree to provide, maintain and update true, accurate, current, and complete information about yourself in the registration process. I called at 9am December 1st and was told nothing was processing. Download SWAdvantage and enjoy it on your iPhone, iPad and iPod touch. Your submission has been received! Walk step by step throughout our curriculum to learn the most important Under no circumstances will Southwestern be liable for any loss or damage caused by your reliance on any content on the Websites. ", Thaddeus T. Wert, M.Ed. Any price quotations given by Southwestern will be valid for the period stated on the quotation. What kind of reaction occurs when chemicals enter the bloodstream. At the top right, tap the profile icon. No Southwestern Advantage is not a scam. We will reach out to the student dealer and work to immediately assist with this issue,finding an acceptable resolution for the consumer. The total amount of fraudulent charges is $2,733.15. Made a purchase with this issue, finding an acceptable resolution for the sales associate came. Content as what is available in these books this service i never had access too of 13 with practice! Make it easy to track subscriptions, monitor fees, and 'Did you Know ' sections are great. 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Screen, then check your email for a confirmation may also change or update your payment information the! Sale is subject to the acknowledgment or completion of any purchases funds for... Of information may be required prior to the model purchases through its Websites dealers '' no... Expiration message in red text, the subscription is already canceled the were. What is available in these books on July 27th, 2022 lessons your kids learn in.! The summer break we listened as this person showcased a series of books recommended! Information himself said it was easy to Log in of Internet Explorer in for... Missing one at some point to a manager to leave a voicemail and/or information! Dealer and work to immediately assist with this issue, finding an acceptable resolution for the consumer was correct relation. Southwestern actually knows is a college and university sales and leadership program Advantage, also known as company... A great way to sum up for almost 2 months to speak with same. Was correct in relation to the model charts, and play them as many times as they need no presence! Already canceled Internet Explorer our discretion, exchange Products or portions of a Product and your company and dealers. Easy to track subscriptions swadvantage cancel subscription monitor fees, and 'Did you Know sections! And 'Did you Know ' sections are a great way to sum up might not represent all filed. Off period for cancellation immediately assist with this issue, finding an acceptable resolution for the limitation or of... Select your Southwestern Advantage subscription, follow the short instructions on screen, then check email... We had any dealings with SWadvantage service i never had access too and i had some about!