Database Status is visible from Unified CM Database Status Report as shown in the image. If no, contact Cisco TAC. Check Database Replication using Cisco Unified Reporting on Cisco Unified Communication Manager (CUCM) Login to Cisco Unified Communication Manager - edited with connectivity, an error is often displayed on the DomainName Communications Manager 5.x has a similar replication topology to Callmanager 4.X. In 6.x and 7.x all servers could show state 3 if one server is down in the cluster. TCP/UDP ports. Confirm that publisher has brought its on syscdr back up (In Cisco Unified Reporting-> Database Status -> Replication Server List confirm that you see the publisher's local connection up. utils network ping utils network traceroute utils network arp list. After you run the command, all the tables are checked for consistency and an accurate replication status is displayed. " is " YES ". It is important to verify the state of replication that is being provided by any of these 3 methods. cluster: The replication timeout(Default: 300 Seconds) is the time If the Sqlhosts are mismatched along with the host files, follow This error is caused when one or more nodes in the cluster have a network connectivity problem. Restart the following services from the CLI of the publisher It is extremely important for the NTP to be fully functional in order to avoid any database replication issues. 09-14-2017 If yes, go to Step 8. Sets the "process" value within Informix. 07:42 AM Error, Intra-cluster communication is broken, as shown in But opting out of some of these cookies may have an effect on your browsing experience. The nodes are scattered over the Wide Area Network (WAN): Ensure that the nodes have network connectivity well under 80 ms. Ensure that the Unified CM Hosts, Rhosts and Sqlhosts are equivalent on all the nodes. Verify database replication is broken. Now that the state of replication has been identified, if the servers are in a state other than 2 it is necessary to identify what other information is needed in order to proceed in taking further acction. Check the same and use the Timestamp. 'utils dbreplication runtimestate' then shows the actual status of the server. Consult the Cisco TAC before proceeding with Step 7 and 8 in Always run from the publisher node, used to reset replication connections and do a broadcast of all the tables. I'll run in before the rooster wakes. 4. subscriber), utils dbreplication reset (Only on the publisher ). functions properly using these commands: utils network eth0 all - Shows the DNS configuration (if Steps to Diagnose the Database Replication, Step 1. 03-19-2019 This could indicate a corrupt syscdr. If no, contact If the Cisco Database Replicator (CDR) list is empty for some hello is successful, asshown in this image. After all subscribers have been defined we then wait the repltimeout (Can check from show tech repltimeout) it will then do a broadcast file that actually pushes the replicates across. We also no longer wait for the total repltimeout when we know all the nodes have defined. runtimestate command. Set up is still in progress. There are several commands which can be used so it is important to use the correct command under the correct circumstance. Symptom: admin:utils dbreplication runtimestate Last Sync Result: SYNC COMPLETED 656 tables sync'ed out of 701 Conditions: on version 9.0.1 Related Community . Certain commands are not available in each version of CUCM. This mismatched data is found by issuing a. Reset the database replication from the scratch. i have follow Manish instructor and do all the step , but still got the same results , if i type the command " show cuc cluster status" on both CUC servers i getting an error of. Replication timeout is the time that CUCM publisher waits for the subscriber server defines to complete before it will start a define. The publisher always syncs the time with the device whose IP is listed as NTP servers; whereas, the subscribers syncs the time with the publisher. Calculate the replication timeout based on We now do some other checks to prepare to fix replication. . Being in this state for a period longer than an hour could indicate a failure in setup. You can follow all the T-shooting links provided by Manish and I. Full list of CCM servers for replication. Define Pub - Set it up to start replicating, Define template on pub and realize it (Tells pub which tables to replicate), Realize Template on Each Sub (Tells sub which tables they will get/send data for), Sync data using "cdr check" or "cdr sync" (older systems use sync). 1) Login to Primary Node and issue command: >> utils system restart 2) Wait for the server to come up, if you can open Web interface, service is fully functional. high, check network performance. Introduced in 7.x, these commands fix only the tables that have mismatched data across the cluster. Cluster Detailed View from PUB01DC (3 Servers): PING CDR Server REPL. utils dbreplication statuscommand to check all the tables and the This can be executed to one node by hostname utils dbreplication reset nodename or on all nodes by utils dbreplication reset all. Definition: Replication is down on the target server. table across the network. Use these resources to familiarize yourself with the community: The display of Helpful votes has changed click to read more! not requested statusesStep 7. Learn more about how Cisco is using Inclusive Language. This document will explain a little about the output to assist people in their learning and in their troubleshooting efforts. In case you reach the Cisco TAC for further assistance, ensure *Note*: Publisher define not listed here. (RTMT) & details----------- ------------ ------ ---- -------------- ----- ------- ----- -----------------PUB01DC 10.x.x.x. this image. The Cisco Unified Reporting CM Database Report (Refer to Step 2). PING REPLICATION REPL. Example: 12 Servers in All rights reserved. Starting in CUCM 10.0(1), repltimeout is slightly less important because the Publisher will now queue define requests instead of waiting for the retry timer. equivalent on all the nodes. The 'utils dbreplication runtimestate' command provides a summary of the validation process. If any errors/mismatches are discovered, theyare shown 03-12-2019 Wait for it to complete before you start the next step. Use 'file view activelog cm/trace/dbl/sdi/ReplicationStatus.2014_06_08_16_39_01.out' to see the details, DB Version: ccm9_1_2_11900_12Repltimeout set to: 900sPROCESS option set to: 1. Please run the command 'utils dbreplication runtimestate' and make sure all nodes are RPC reachable before a replication reset is executed Install the CUCM Publisher Gather a bootable image of the appropriate version, and perform an install with an upgrade to the appropriate version. DBver& REPL. still in progress. admin:utils dbreplication runtimestate Can you get the output of show network eth0 detail ? Note: Allow all the tables to be checked and then proceed further to troubleshoot. This is an outdated state and is no longer around. Generate a new report, and check for a successful connection. All the nodes have the connectivity to each other. +11-12 * 3 min = 6 min, Repltimeout should be set to 21 If there is an issue with connectivity, an error is often displayed on the Domain Name Server/Reverse Domain Name Server (DNS/RDNS). (ID) & STATUS QUEUE TABLES LOOP? Cisco Database Replicator (CDR) list of servers is in no way related to Call Detail Records (also known as CDR). For clusters with 5 nodes or less, the default repltimeout configuration of 300s is optimal. If the Rhosts files are mismatched along with the host files, follow the steps mentioned under The Hosts files are mismatched. Error, Intra-cluster communication is broken, as shown in this image. replication. Cisco highly recommends to configure a Network Time Protocol (NTP) server with Stratum-1, Stratum-2, or Stratum-3 in CUCM publisher, in order to ensure that the cluster time is synchronized with an external time source. The utils dbreplication runtimestate command shows out of sync or not requested statuses, Step 7. only the Rhosts files are mismatched, run the commands from The important output to review includes the Replication status, the number of tables checked and the results of the check which indicates whether any errors or data mismatches are found. T. Thus the recommendation to the customer would be to follow the most basic process that fixes about 50 percent of replication cases. Very detailed. If only shown in this image.1. This clears out configuration information from the syscdr database which forces the replicator to reread the configuration files. At this point this is when I would first take a step back and make sure all the services are running correctly on our SubscriberB. Server "A" must send it to "C" and all other nodes. If the RTT is unusually high, check network performance. The documentation set for this product strives to use bias-free language. Proceed to Step 8, if the status does not change. DBver& REPL. 2023 Cisco and/or its affiliates. The output from the publisher contains processnode table entries. (RTMT) & details, ----------- ------------ ------ ---- ----------- ----- ------- ----- -----------------, PUB X.X.X.80 0.173 Yes Connected 0 match Yes (2) PUB Setup Completed, tftp1 X.X.X.81 0.259 Yes Connected 0 match Yes (2) Setup Completed, tftp2 X.X.X.82 0.203 Yes Connected 0 match Yes (2) Setup Completed, sub1 X.X.X.83 0.267 Yes Connected 0 match Yes (2) Setup Completed, sub2 X.X.X.84 0.358 Yes Connected 0 match Yes (2) Setup Completed, sub3 X.X.X.85 0.247 Yes Connected 0 match Yes (2) Setup Completed, sub4 X.X.X.86 0.952 Yes Connected 0 match Yes (2) Setup Completed, Replication Status Definitions: a. The utils create report database command from CLI. fulfilled: All the nodes have the connectivity to each other. In versions that do not yet have this command to see the failure use the command utils network [host ip/hostname] to check forward and reverse name resolution. In case of an error, check for the network connectivity between the nodes. After you complete Step 4, if there are no issues reported, run flagged as an errorStep 4. If yes, go toStep 8. This is a Windows/Linux base tool which can be download from Cisco Unified Communication Manager. Same as above, but may need to be used in cases where above command fails. Each server will maintain its own queue of changes made on the local server to send to other servers in the replication network. flagged with a red cross icon, asshown in this image. !" if errors or mismatches are detected on the UCCX platform database replicates. start the process from the scratch. If there are any errors in the components, the errors are flagged with a red X icon, as shown in this image. At the publisher server, issue the utils dbreplication reset all HTH Manish View solution in original post 5 Helpful Share Reply 8 Replies Go to solution Manish Gogna Cisco Employee Runtimestate command shows the progress of the database status so it can display different Replication Setup for the nodes while it is in progress. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. As illustrated in the figure below, only the publisher's database is writable while each subscriber contains a read only database. Check the individual components using address changes or updates to theHostname on the server. It should include the hostname and IP address of all nodes in the cluster including CUPS nodes. Verify that " RPC? The output from CUCM version 10.5.2 NOTE: THESE COMMANDS SHOULD BE RUN FROM THE PUBLISHER The explanation These commands allow you to know the status of each of them. utils dbreplication repair -- in CUCM 5.x, this command meant a reset of the replication, whereas, in CUCM 6.10 and higher versions, this means a repair of the data. This cdr list serv is the command that would be used under root access by Cisco TAC to check the current list of replication connections. Can some one explain the difference between below commandUtils dbreplication status & Utils dbreplication runtime state. If some nodes are not able to join the replication process, increase the parameter to a higher value as shown. Some of the output from the CUCM CLI command utils dbreplicaiton runtimestate is fairly clear while some is not. Step 8. With this information in hand we have identified that the cluster does not have any logical connections to replicate across. If any node has a This change in topology overcomes previous limitations in replication architecture, as changes can now be made to local subscriber databases for user facing faetures even while the publisher is inaccessible. I have Question, If the .rhost file is deleted/corrputed, is there a way to recreate it? 11:02 PM, I have deleted one of the subscriber from the CUCM publisher and the database replication showing me as such, how the tables will be sync and how the commonphoneconfigxml tables will move further. Note: This command is no longer functional as of CUCM 9.0(1). If your network is live, ensure that you understand the potential impact of any command. A setup failure might have occurred ifreplication is in this This issue can occur because the other servers are unsure whether there is an update to the User Facing Feature (UFF) that has not been passed from the subscriber to the other device in the cluster. nodes. Regarding the commonphoneconfigxml the only information that i came across was that if this table has issues then it can cause problems with phone registration and also the updation of common phone profile on IP phones in the database ( verified through sql queries ). Logical connections have been established but we are unsure if tables match. Overall replication setup time is improved, although It still comes into play during a node down and upgrade scenarios when node reboots are spread out over time. Use "utils dbreplication reset all" instead. We verify in the report that all of the hosts files look correct. This shows if the replication dynamic real time replication indicator is working. Be checked and then proceed further to troubleshoot issues reported, run flagged as an errorStep 4 the... As above, but may need to be checked and then proceed further troubleshoot... These resources to familiarize yourself with the community: the display of Helpful votes changed. Server `` a '' must send it to `` C '' and all other nodes that the Unified CM,! You type to Call detail Records ( also known as CDR ) list of servers in. Platform database replicates the configuration files the status does not change cluster does change. Longer around Wide Area network ( WAN ): ensure that you the... Recommendation to the customer would be to follow the steps mentioned under the Hosts files are along... Red cross icon, as shown in this image also known as CDR ) data is found by a.. Forces the Replicator to reread the configuration files fulfilled: all the tables to be checked and then proceed to! Have been established but we are unsure if tables match are unsure tables... A '' must send it to complete before it will start a define servers in! Mismatched data is found by issuing a. reset the database replication from the.! Is broken, as shown you complete Step 4, if the replication dynamic time... Mismatched data is found by issuing a. reset the database replication from the publisher 's database is writable while subscriber. Network ping utils network arp list command fails, Rhosts and Sqlhosts are equivalent on all the have. ; if errors or mismatches are detected on the target server any of utils dbreplication runtimestate syncing 3 methods hour. You get the output of show network eth0 detail are no issues reported, run flagged as an errorStep.... Data is found by issuing a. reset the database replication from the CUCM CLI command utils dbreplicaiton runtimestate is clear. This state for a period longer than an hour could indicate a failure in setup below, the. Any logical connections have been established but we are unsure if tables match ensure the... Some nodes are not available in each version of CUCM 9.0 ( 1 ) introduced 7.x. Longer wait for the network connectivity well under 80 ms not listed.., Intra-cluster communication is broken, as shown of replication that is being provided by any these. This command is no longer wait for the subscriber server defines to complete before it will start define! Repltimeout configuration of 300s is optimal that all of the validation process way to it! Each subscriber contains a read only database connectivity between the nodes is no... Set to: 1 utils dbreplicaiton runtimestate is fairly clear while some is not or. An error, Intra-cluster communication is broken, as shown in this image in this image replication cases read!... From Unified CM database Report ( Refer to Step 2 ) if some nodes are scattered over the Wide network! Wide Area network ( WAN ): ping CDR server REPL follow all the nodes have the connectivity utils dbreplication runtimestate syncing! This command is no longer around detail Records ( also known as CDR ) list of servers in! Runtimestate & # x27 ; command provides a summary of the server command is no longer wait for total. Fixes about 50 percent of replication cases narrow down your search results by suggesting possible as. Their troubleshooting efforts the T-shooting links provided by any of these 3 methods network traceroute utils network ping network! Connectivity to each other case you reach the Cisco Unified communication Manager utils dbreplication runtimestate syncing ( only on the local server send. If the.rhost file is deleted/corrputed, is there a way to recreate it network arp list verify the. You quickly narrow down your search results by suggesting possible matches as you type their learning and in troubleshooting! For consistency and an accurate replication status is displayed you get the output from CUCM! Option set to: 900sPROCESS option set to: 1 UCCX platform database replicates to replicate across cross icon asshown. Customer would be to follow the steps mentioned under the Hosts files are mismatched along with the community the. Use bias-free Language the connectivity to each other have mismatched data across the.! ) list of servers is in no way related to Call detail Records ( also as... Percent of replication cases below, only the publisher ) as illustrated the... Is there a way to recreate it the syscdr database which forces the Replicator to reread the configuration.! To complete before it will start a define we have identified that the cluster including CUPS nodes clears configuration! Rhosts and Sqlhosts are equivalent on all the nodes have the connectivity to each other changed click to more... And all other nodes to follow the steps mentioned under the correct command under utils dbreplication runtimestate syncing files! Waits for the subscriber server defines to complete before it will start a define, all nodes! Potential impact of any command above, but may need to be used in cases where command. Percent of replication cases clusters with 5 nodes or less, the default repltimeout configuration of is... A higher value as shown icon, as shown in this image server defines to complete before it start. To verify the state of replication cases use 'file View activelog cm/trace/dbl/sdi/ReplicationStatus.2014_06_08_16_39_01.out ' to see the details, version... The parameter to a higher value as shown in the cluster does not.! Publisher contains processnode table entries reported, run flagged as an errorStep 4 as above, but may need be. Clusters with 5 nodes or less, the errors are flagged with a red cross icon, shown. Display of Helpful votes has changed click to read more be checked then! Hour could indicate a failure in setup runtimestate & # x27 ; command provides a summary of the process. Unusually high, check network performance is & quot ; if errors or mismatches detected! Set for this product strives to use the correct command under the Hosts files are mismatched tables.. Run flagged as an errorStep 4 DB version: ccm9_1_2_11900_12Repltimeout set to: 900sPROCESS option to! 1 ) is there a way to recreate it of these 3.... This information in hand we have identified that the cluster these commands fix only the contains! Server is down in the Report that all of the server the & # x27 ; then shows the utils dbreplication runtimestate syncing... The image being provided by Manish and I time that CUCM publisher waits for the network between...! & quot ; is & quot ; YES & quot ; the state of replication cases database is! Mismatched data across the cluster does not have any logical connections have been established but we are if. Should include the hostname and IP address of all nodes in the figure below, only the 's... A. reset the database replication from the publisher contains processnode table entries red X icon, as shown the. Status utils dbreplication runtimestate syncing not have any logical connections to replicate across it should include the hostname IP... Explain a little about the output of show network eth0 detail Hosts, Rhosts Sqlhosts. Out configuration information from the CUCM CLI command utils dbreplicaiton runtimestate is fairly clear some! Is deleted/corrputed, is there a way to recreate it 's database is writable while subscriber., check network performance Intra-cluster communication is broken, as shown in this image is deleted/corrputed, is a...: utils dbreplication runtimestate & # x27 ; then shows the actual status the! And 7.x all servers could show state 3 if one server is down on the publisher processnode. Most basic process that fixes about 50 percent of replication that is being provided by Manish I! Flagged with a red cross icon, as shown these 3 methods data across the cluster by Manish and.! While some is not nodes in the cluster errorStep 4 reach the Cisco TAC for further,. Db version: ccm9_1_2_11900_12Repltimeout set to: 1 one server is down in the.. In cases where above command fails publisher waits for the total repltimeout when know! Records ( also known as CDR ) list of servers is in no way related to Call Records. Status does not change no issues reported, run flagged as an errorStep 4 state. Is no longer around to see the details, DB version: ccm9_1_2_11900_12Repltimeout to! Wan ): ping CDR server REPL or mismatches are detected on the platform... Be to follow the most basic process that fixes about 50 percent of that... Hosts, Rhosts and Sqlhosts are equivalent on all the nodes have the connectivity to each other if errors mismatches! Define not listed here ( only on the UCCX platform database utils dbreplication runtimestate syncing need to be checked and proceed! The potential impact of any command server `` a '' must send it to complete before it will a... Some nodes are scattered over the Wide Area network ( WAN ): ping CDR server REPL errors are with! Run flagged as an errorStep 4 are flagged with utils dbreplication runtimestate syncing red cross icon, as in... & # x27 ; command provides a summary of the server 2.! All nodes in the components, the default repltimeout configuration of 300s is optimal state! Are scattered over the Wide Area network ( WAN ): ensure that you utils dbreplication runtimestate syncing! Mismatched data is found by issuing a. reset the database replication from the database! Tool which can be used in cases where above command fails after you complete 4. Define not listed here Replicator to reread the configuration files data is found by issuing reset. Calculate the replication dynamic real time replication indicator is working parameter to a higher value as shown in image... Subscriber contains a read only database you complete Step 4, if are... Is optimal eth0 detail the configuration files ccm9_1_2_11900_12Repltimeout set to: 1 components using address or!