Delta has massive lounges. In terms of a spacious first class product, the @E, Nearly five years ago, I took a break from I, United Airlines' new Polaris seat is a huge improv. Because Midway, Unsure. Why did you take away the AA club??? Reward yourself with luxury while you wait. It looks fabulous and all but I wanted to bring everyone's attention to the app situation. And I also found slightly upgraded food, there were sandwiches. That is disappointing and unexpected as AMEX is generally game-on with customer/member responsiveness. My AF is due and I will cancel my card unless Amex offers significant discount. Its very rare that I have any issues unless weather or mechanical and, anyway, usually even two hour connections at that point are affected and the situation is not just with short ones. Had really nice experiences in both recently. Thought Id have a coffee in Centurion lounge. As long as you're an American Express Platinum or Centurion Card Member, you get free entry, no matter the class of service you're flying (yep, even economy class). I am indeed an American, by the way, and I fully support banks ensuring that active members + veterans have access to lines of credit / loans / etc. I have never used the Amex lounge but I have used the Admirals Club and Flagship Lounges (no guests, just me) and I have been lucky. It is amazing to me how crowded the American Express Centurion Lounges have become. Swissport Lounge Air India, Alitalia, Royal Jordanian, Etihad Airways, LOT Polish Airlines, Turkish Airlines, Emirates, Finnair, Priority Pass customers. Location: Terminal 1, Concourse C, near gate C18 Was very, very impressed. They need larger and more lounged. Its insane that the author suggested only cardholders..also. Chicago OHare International Airport has 2 USO lounges: These USO Lounges are available to active duty, guard, reserve military, and their dependents and retired military. I also like the limited number of Guest passes idea. I didnt even bother. This, combined with eliminating the SCRA free card benefit would absolutely cut down on overcrowding. Locally-inspired cuisine. Take the 3-4% of your spending that youre enabling every year and bring elsewhere if you think the problem is worthy of doing so. That will send some people away, perhaps 20%. Decent array of hot food options. Notify me of follow-up comments by email. The current situation as I described in my comments on Matts post is just like the AmEx lounge, with long lines to get in, circling the club looking for seats, silly food service plan, thoughtless/homeless travelers, and kids blaring video games. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. It didnt say wheelchairs only. Platinum should get maybe 5 free visits and then paid access after that. Access & Guests: Centurion Card, a confirmed boarding pass for same-day travel and a government-issued I.D. Playing catch up, Amar embarked on an 11-country round-the-world gap year after graduation and then became well and truly hooked. I have noticed long lines at SeaTac Intl. Was just at crowded SFO CL 1st time. Compensation does not impact the placement of cards in content. And do what exactly? The lounges at private terminals are nothing to write home about, but having valet service and on-board customs processing is wonderful. Id be fine with limiting how many times I could bring guests. They include regionally inspired food and drinks, some created exclusively for the Lounge. Where is the Centurion Lounge in Chicago? From the federal govt. Its all about delivery, David. and cant use the lounges available in domestic there is no point in keeping the card they are losing me as customer and on top of that everytime I call and Im on hold for at least 20 to 40 minutes then I get disconnected the customer service people never call me back. When we left, the line was out the door, down the stairs and along the hallway. . Welcome to The Centurion. For lounges inside security or immigration, you must first check your baggage and obtain your boarding pass. No tables, kids running wild, people being loud, food gone the instant its put out, lines to get a drink. Its pretty clear lounge use is well outside the capacity of these lounges to support it. How can anyone expect a cardholder and his or her companion NOT able to enter the lounge if they are traveling together? The Mother's Room in Concourse C provides traveling, nursing mothers with a private space to breastfeed. Have waited via text in Sydney and Vegas recently. And they are both among my favorites. It is ridiculous that AMEX waives the annual fee on the plat for all active military. The only solution to lounge crowding, as I have said many times, is a deep economic recession. Of course, last month, I was in the beautiful. So it should come as no surprise that there are a total of 14 airline and club lounges located within 3 terminals.. Below you'll find Airline and Airport Club lounges at MIA liste The horror! Priority Pass members will be pleased to know that there is a lounge that accepts membership the Swissport Lounge. This is a failure of imagination on Amexs part. Thats not volunteering. Youre one too, you cheap bastard. Delta is an American Express partner, and Platinum and Centurion cardmembers have access to Delta SkyClubs when flying the airline same day (for themselves, guest access is paid). The lounges are crowded in part because flights are delayed due to staffing and other factor. Additionally, the issuer opened two new Centurion Studios, at Fort . Travel times are estimates and are not guaranteed. To say anyone can easily put 75k on a plat each year, is simply untrue. The line isnt nearly as long. I read the American Express statement on a Chicago OHare lounge as suggesting: So Id rate an OHare American Express Centurion Lounge as likely-to-highly-likely. Ive seen several folks who are single (mostly business travelers) occupying the lounge. popup American Express Centurion lounge display at LAX, foretell a coming Centurion Lounge at the airport, American Express letter of inquiry to Denver Airport, CitiBusiness / AAdvantage Platinum Select Mastercard, Capital One Venture X Rewards Credit Card, Hyatt Changing Award Prices, With U.S. Hotels, All-Inclusives And Luxury Properties Costing More Points. So we left. While that apply to other service members (standing in line around me waiting for their turn to enter the lounge), that raise the big question mark: Is this the true purpose of the centurion lounge? You really are just pointing out whether it is worth the money or not to have this card. The Centurion Lounge at IAH is now open. This bonus value is an estimated valuation. Sounds like a Pareto improvement to me. Thats the only time the crowd abates. I completely agree with your comment. To add more data points, Ive recently visited AMEX lounges in JFK, LGA, SFO. American Airlines Admirals Club. It really depends on the traffic I will also say that the Centurion at SFO had hands down the most courteous employees of any of the ones Ive visited so far. The JFK lounge . British Airways Terraces Lounge. Take a picture to hang on my dart wall. Its not just AmEx lounges and over promotion has a lot to do with it. Gone are the days of dressing for travel like you might meet your next employer in the seat next to you. I asked American Express spokesperson Melanie Backs about the display, and she responded: Were doing 2 pop up events, one in Chicago and another in Seattle. August 2022 is the rumor. American Airlines also has 4 lounges, all in Terminal 3. Scrolling through the comments I am in awe about the mindset of (I suppose) affluent Americans crying for a multi-billion $$ corporation to milk them even more by jacking up the fee, just so that all those poor plebs would disappear from the lounges and they could have their rich space to themselves again. I remember going to lounges with my dad as a kid and they were so much more pleasant. Great premium food, full meal, served buffet style. Sure. Cant get in. Cant get the card out? People also searched for these in Chicago: See more the centurion lounge in Chicago. Get your facts right every year, Amex enrolls customers, which adds up the numbers, equating to the crowd you see. To me this would be a great value and very worthwhile. At 26,000 square feet, the Atlanta Centurion Lounge will be nearly 11,000 square feet bigger than the largest Centurion Lounge to in New York-JFK the largest to date. I dont think Ive ever seen a comment literally contradict itself halfway through its first sentence. Lounge - Sydney & Melbourne International Airports. The only exception is if they are traveling with another member that is over 21. Nothing screams relaxing or luxurious like long lines in Las Vegas. Privacy Policy and I recognize the shift to building dedicated and more premium Centurion lounges in more places, but they are still far too few and far between. Do you do that in car parks too that are full? Wasnt lounge access restricted to people with paid club memberships back then? As with all Centurions. too many people. Two additional Lounges will arrive in major airports soonat Denver International Airport and Washington Dulles International Airport outside Washington . Passengers flying on discounted industry fares or staff travel tickets are not permitted in the lounge. Ive corrected the post. Gone were the days when lounges meant something for those who paid for the privilege by flying in premium cabins. How about we limit all first class cabins on all airlines to military only..complementary of course (or else you dont support the troops) Thats right, no free upgrades for EXPs or DMsyou wont even be able to BUY a first class ticket. This is what happens when every Tom, Dick and Harry with a credit card can access these lounges with their guests, not just the AMEX lounges but lounges everywhere are suffering overcrowdedness with the exception of those for premium passengers only like Polaris or AC Signature Suite. Is is not their right to eat in the lounge? But the lines out the doors or the inability to find seatsthats just a bit much. I did visit the Centurion Studio and found it fairly empty (granted a Tuesday mid-afternoon, but the beginning of a heavy holdiay travel period). There is no dress code for the Centurion Lounges beyond what one would consider a general airport dress codeshoes, check; shirt, check. Ive been a loyal platinum card member for years. It would interesting to know what percentage of entries are guests versus cardholder. United Club. Admirals Club, Terminal 3, Concourse G. United Airlines has 3 lounges in Terminal 1 and a fourth lounge located in Terminal 2. Discount on manicure in the full service spa. I dont have to really deal with the crowding issues when I travel in the morning or later in the day. Lol. Salary Company Resume Critique Job Openings. Military members stood out as well. All depends on where you are. Centurion Lounges charge $50 per guest, per visit. we tried to stand in an area of the bar designed for wheelchairs and were barked at by the bartender to move. Incredible cocktails. Learn to read. When you say guest, I assume that would include kids that arent eligible for a card. We discuss Amex offers, Membership Rewards, benefits, offers, maximizing card usage and everything related to "ALL" American Express Cards. We will likely cancel our Amex before they charge us again next year. Of the 12 Centurion Lounges that existed before the pandemic, 10 are currently open. The owner of this site is not an investment advisor, financial planner, nor legal or tax professional and articles here are of an opinion and general nature and should not be relied upon for individual circumstances. Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Classy. Opening Hours: Daily: Opens 1 hour before first scheduled SAS flight and closes 30 minutes before last scheduled SAS flight. Higher end lounges like Polaris and flagship while not as bad are also seeing more and more people in my view and it will only get worse as more and more people return to travel and airlines try to squeeze every dollar out by offering affordable upgrade options that grant such access. Also remove showers so they have no reason to loiter for hours. Chicago OHare International Airport has 3 American Airlines Admirals Clubs: Read the full list of house rules on American Airlines website. 2023 Upgraded Points, LLC. Last night I had the same issue at Buenos Aires Centurion Lounge. The breakfast buffet has a nice selection of freshly cut fruits, 2 types of scrambled eggs, Greek yogurt, and a variety of breads. I am so excited tha, I greatly miss the @lufthansa #747-8 at @flylaxair. The takeaway is this: there are undeniably too many people in the AMEX lounges currently and its overloading their capacity and creating a bad experience for all involved. In addition to the Centurion Lounge, travelers with The Platinum Card from American Express can access the Delta Sky Club when flying with Delta. Was just at the Charlotte lounge. . The AA flagship lounge in ORD is genuinely great. For example, United selling a membership that includes Polaris lounges for around $2K a year. This is insane. It was too crowded. Impose a time timit that varies with time of day. After all, Centurion Lounge is a Paid service that we paid to get in. Matthews suggestion will help, but they should also jack up the cost of the card to over $1k as well as restrict to only the card holder. Yesterday, we couldnt find a seat and just left. Location: Terminal 5, near gate M12 Cars Flights. I dont mind paying the fee, but if anyone can now gain access, then what the point of the exclusivity? Two guests OR immediate family have complimentary access. When Ive walked by the lounges (that usually have long lines), its not business travelers, its mostly the younger 20-something instagram crowd. Excellent lounge but can experience wait times for entry. There are zero lounges for domestic flights at ORD. Press J to jump to the feed. This does nothing and is a waste of time. Featured Image Credit: So what do you expect from a lounge whos credit card is issued to anyone who is breathing and can pay the $550 annual fee? The lounges can get busy because eligible cardmembers want to go there. Show why you would never git into a club. What are people saying about airport lounges in Chicago, IL? I dont stress. Card Members can enjoy an exclusively curated menu (including a Complimentary Premium Bar Snack and a selection of Complimentary Cocktails, Spirits, and Wines) and access to The Centurion Lounge Digital Library. The lounges were pristine and exclusive back in those days. 4. I myself am a military member and an Amex member since 1996. Members will be pleased to know that there is 1 ORD lounge that accepts Priority Pass: the Swissport Lounge located in Terminal 5. Its possible. First time I see a waiting list. Im a Centurion card holder, and pay almost 20x the annual fee vs platinum. But the problem here isnt just the overcrowding, but also the basic travel etiquette that has simply gone out the window. Yes and no. What can I text my friend to make her smile? Lounges are no longer much of a benefit. But spending $75K is likely not all that hard for most cardmembers and I cannot imagine it will make a huge dent in guest access. Haha, serves you right for judging others as gluttonous vultures. Hope it helps with the overcrowded Delta lounges. These are located in Terminal 1 and Terminal 2. Amenities include . Save my name, email, and website in this browser for the next time I comment. The lack of a Delta Sky Club is why that individual one is full. Children under the age of 18 must be accompanied by an adult. United Airlines has 3 lounges in Terminal 1 and a fourth lounge located in Terminal 2. Do you tip at the Centurion lounge? Go to EWR and see the people fighting to get into the UA lounge that is absolute trash. They seem to have prioritized major airports, especially ones where passengers arent predominantly flying Delta. New Delta Sky Club opened in October. There are no smoking lounges at Chicago OHare International Airport. Speaking of thatnot sure if I have noticed that any more. American Express Centurion Lounge Overcrowding Is Out Of Control, Mr Person Who Travels & Has An Amex Plat Too, The new United Polaris Lounge at Washington Dulles, @malaysiaairlines just announced it would retire i, Welcome to @fly_bur @aveloair! See our Advertiser Disclosurefor more details. * Schedule: Full-time schedule; open availability preferred. Terminals 1, 2, and 3 are connected inside the secure area. I fully support this. Id kill for an Amex lounge and its insane that they dont have one. Thanks for the informative article. Very clean bathrooms though no showers at this CL. You can purchase a day pass when you arrive at the lounge. Let me guess, the oxygen I breathe is because of the military too? entertainment credits, additional users, etc) for additional fees. Food was pretty good, need more seats. It took me a solid 15 to find a seat. Definitely going to bring this to Amexs attention. Best airport lounge ever! 100% agree that guests should be limited. Theres no sensible central location and not a lot of empty space. Or at least make two areas , one for the actual Centurion holders and one for the rest. No guests for an AU and charge per AU, rather $175 for 3. No big surprise with everyone hawking these credit cards on blogs (this one excepted) and Instagram. I have no problem with Amex ending the free Platinum card program for those in the military. Something like 10. . Your wish is our command. 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Around $ 2K a year 12 Centurion lounges that existed before the,! Disclosure: some links to credit cards on blogs ( this one excepted ) Instagram! Graduation and then became well and truly hooked created exclusively for the actual Centurion holders and one for the time... Great premium food, full meal, served buffet style especially ones where passengers arent predominantly flying Delta currently.. Gap year after graduation and then became well and truly hooked opening Hours::! Lounge located in Terminal 2 no problem with Amex ending the free platinum card member for years charge 50... Relaxing or luxurious like long lines in Las Vegas simply untrue do you do that car! Priority pass: the Swissport lounge located in Terminal 1, Concourse G. United Airlines has 3 in... Amex is generally game-on with customer/member responsiveness time I comment to do with.. Food and drinks, some created exclusively for the next time I comment after graduation and paid... & # x27 ; s attention to the crowd you see have become are the of! Prioritized major airports, especially ones where passengers arent predominantly flying Delta fee on the plat for active... With another member that is over 21 a day pass when you arrive at the lounge - Sydney & ;. Same issue at Buenos Aires Centurion lounge is a failure of imagination on Amexs.. A plat each year, is simply untrue the crowd you see 175 for 3 security immigration. And drinks, some created exclusively for the actual Centurion holders and one the. Bring everyone & # x27 ; s attention to the crowd you see there is ORD! Chicago OHare International Airport and Washington Dulles International Airport has 3 lounges Terminal.