Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. If they don't check their merchant's quality, they can't care all that much about you as a customer. Click Search at the bottom of the page. written by on 31/05/2015. Powerful, with automated international customization. I was charge the intro rate of $1 and then it only went to $16 a month, which I check my statement regularly to make sure that's all. Fradulent charges and rude customer support. Your one-star reviews don't pertain to Epoch.com. They keep billing me after I have cancelled.What should I do? To review the details of a transaction: Log into your Merchant Interface. To calculate the top 5's we take the following factors into account: I just received 4 fraudulent charges from this site. A member ID is a unique identifying number that corresponds to a purchase record (membership or non-recurring transaction). Frustrated with paying for subscriptions you dont even use? Is there a way to authorize the purchase without contacting paypal, if they are declining the payment because they think its fraudulant? If you require a password to access a website for which you have purchased a membership, you may use our purchase finder to retrieve it. For context I told them there must be an error when I went to cancel because I know that I cancelled and that in no way was I blaming them for something that wasn't on their end. WebHow to cancel Epoch Payment over the phone. WebTransfer money online in seconds with PayPal money transfer. If that does not bring any result you can try to use PayPal account for payment. I just bought a iPad case off catch paid in full. That seemed weird because my account was not due for another week, there was a $0.00 balance on my account and when I called Comcast billing they said it was in error. Mastercard). Bryceng1993 In some cases it may be reactivated. With this number, a billing support Now after entering the same data, an error message is displayed (as in the attached picture). Cancel Direct Line Auto-Renewal Before You're Charged Again! 4. It was a first offense and no criminal record and I was released on my own recognizance with a $500 bond due at my court date. Tokens are how you tip performers. Click the appropriate Transaction ID to review the transaction details. My MasterCard credit card works well with ccbill, paypal where I've tried so far, but it fails on rotten epoch. Your card was reported as stolen. When on camsoda.com i purchased tokens and it directed me to epoch before the transaction was complete.does epoch now have my info? after a refund and the closing of the account the sum is taken back, the customer service does not help!!! They don't do enough to prevent the them from using stolen credit cards. DoNotPay helps you to manage and cancel all of your subscriptions with a click of a button. I contacted the epoch support to get this reversed and the representative was extremely rude and refused to help - lying and saying that I signed up for those charges and that the billing was final. We can help you process credit cards, debit cards and a multitude of other payment types. > If you're using guest checkout when the error occurred: Check to see if your payment method is up to date. You can think of the company as being similar to PayPal. Make sure youre transacting the right payment types and double-check that all payment batches are correctly configured. Powerful, with automated international customization. Epoch has a consumer rating of 1.42 stars from 97 reviews indicating that most customers are generally dissatisfied with their purchases. Luckily my CC company is onto thisand declines to pay them. In my case, I didn't even realize the payment never came out. Try it again. Finally, if you still have trouble with the Google Play balance declined error, make sure to contact your bank or card issuer. on 13/11/2015, Stole 34 out of my bank for no reason whatsoever. If it doesnt go through, contact your payment processor. We are a click away. WebEpoch (Payment Solutions) Overview Update this profile Founded 1996 Status Private General Information Description Provider of internet payment and billing support for online merchants. I clarified that it was due to an error and I know for a fact I had said to cancel, especially since it's been over a month since the charge I purposely accepted. Tell the customer service youd like them to send you a confirmation email. This company has been charging without my consent for a few months. 10:14 AM PST February 24, 2023. 467Kelly Your best bet is to not use them at all or only use them in conjunction with PayPal, I am always able to dispute their fraud charges through PayPal, they might be able to argue their theft with you but I guarantee you they will not be attempting to argue with paypals legal team! Try these suggestions to resolve the issue: Check to see if your payment method is up to date. They are an Internet Payment Service Provider. Kirsten Korosec. No one from support knows why this is happening. This content may be old or outdated. Come on, I would not be making a stink about not being able to use Paypal if I wanted to use another form of payment. The customers issuing bank has denied the transaction because either the customer is already over their credit limit or that transaction will put the customers credit card over the limit. Epoch - A message string A human-readable message providing more details about the error. Please contact a billing support representative with the information that needs updating. If it isnt, update it in the Payments center. We successfully complete PCI-DSS Level 1 audits every year to maintain that status. I immediately jumped on the net (this being NYE AS WELL!) If you have a transaction on your billing statement, use this tool to view your purchases and their current status. Your payment has been declined Cardholder Authentication . WebEpoch Times is billing our credit card with no authorization or information at all. If this message is followed by instructions for submitting additional information to us, please do so. Line is your one-stop destination for all the information you need to delete your Epoch Payment Solutions account, unsubscribe or cancel a free trial . Epoch issues a credit immediately, however, it may take up to 5 business days for the credit to appear on your statement. I placed an order of your product, when will I receive a confirmation email including the download information ? Select Remove hold. If you think you deserve a refund, contact the Epoch customer service team. Conditions apply. A credit card decline occurs if, for a particular reason, a credit card payment cannot be processed and the transaction is declined by the payment gateway, the Ashworthol228 Contact our CS department here: Your information is NOT SAFE with them, and they still expect you to pay. Epoch is an approved Visa and MasterCard Payment Facilitator, and became the first company in the world to pass a third-party audit and be certified as PCI-DSS compliant in 2002 (when the program was called CISP). Please use a different card to place the order, or contact a billing support representative if you have additional questions. Aug-08-2020 09:28 PM. I already canceled my membership. When I pay for the software online, where am I able to download it? These are HUGE red flags and I am afraid the performers at chaturbate won't be getting any tips from me. All i can say is that a name should be put in the chat so we know who we are speaking to so that if we have to put in a complaint or compliment we know which person it is in reference to. I was able to turn off auto renewal and problem solved. No, you cant. FIND MY ACCOUNT. WebFor card errors resulting from a card issuer decline, a short string indicating the card issuers reason for the decline if they provide one. You can track all of your subscriptions with DoNotPay, Paid subscriptions cost you much more than you are aware of. I advise anyone to avoid Epoch, full stop. If Epoch were incompetent they wouldn't pass their annual PCI audit nor be approved by the card associations. Ask that they follow up with their bank OR update their account with a newly provided card. WebFix Google play payment declined | google play card declinedAre you having issues with payment method in google play store? written by Posted on. WebYou Don't need a dollar card to solve your Facebook Ads payment issue. I think this is just proxy for using stolen card numbers. If youre still having trouble, contact support. Why should I have to be held accountable if this billing company cannot keep your credit card stuff safe? This is sickening, I have to cancel my card. Then a day later had a charge on my account for $2 from epoch with the name of the business that the case is from. You can retrieve information about charges to your account by They then abruptly ended the chat. The #1 network and affiliate marketing tracking software Hope this helps! However, each purchase is confirmed with a receipt to the email address you provided. The company enables online companies to accept global payments without the need to obtain and manage their own merchant account. on 04/04/2014. If it isnt. Before posting your question please check to see that it has not already been asked. on 28/03/2014. Are you looking for the best payment solution for your online business? With DoNotPaysvirtual credit card generator, you will be able to protect your identity and bank account from cyber scammers. For the first reason, call your merchant provider and make sure your terminal/POS supports American Express or Discover transactions. lucky it was just a pre paid visa, but still its not the first time Please try a different payment method or try again later." I just received 4 fraudulent charges from this site. We have helped over 300,000 people with their problems. Most people spend, hundreds of dollars each month on subscription services. I think they know what they're doing. https://epoch.com/billing_support/contact. The transaction youre attempting is invalid e.g. Reach out today and find out how much you could be saving. patrickm94 This is not on the credit issuer end, in my case Paypal, this is on Epoch's end. If you have one account: Select the ellipsis next to Errors to expand the description. Ordering, Payments, Receipts I have called and called this company over and over to get a solution but they keep saying the charge is on hold but never can say when it will be released and this have been weeks now. With the DoNotPay app, you can conveniently: You can call 800-996-0398 (US) or +1 954-376-3593 (International). If it isnt, update it in the Payments center, then try your purchase again. Around 9 p.m., a Norfolk Southern train carrying 151 cars derailed in East Palestine. I explained and the initial response was "we didn't get a cancellation until X (today's date)". Note: These steps also apply if youseethe error message "Your payment didn't go through. Double-check what you entered and make sure it wasnt negative or included incorrect symbols. prevented the transaction and is also telling you not to honor the card. When you are directed to an Epoch payment form and you enter and submit your credentials, your information is encrypted and stored on Epoch's servers. At the end they told me to talk live in the chat. Your card has been declined. This is thief and a crime When I called the agent lied to me and said there was no charge on my account and then I received an email stating I was getting a refund for something I never even ordered. My email was ignored, although I got a reply to use the chat. avoid online payments people,there are too many dodgie people out there!! Card payment declined but you've still been charged. agPike494 But we hope you decide to come check us out. WebTroubleshooting declined contactless card payment. We issue a credit immediately, however it may take up to 5 business days for the credit to appear on your statement. Watch out for the little checkbox that is auto-checked when you sign up. Since they refuse to accept the payment type I want to use they have lost their client a client as I no longer will be giving them any money. Till about a week ago, Epoch accepted my payment from Paypal. APhantasm Till five days ago Epoch accepted my Paypal payment (I have the Paypal Smart Connect line of credit). on 27/06/2014. By browsing this website, you consent to the use of cookies. In a separate case, the FAS in January said it had fined Apple around $17.4 million for allegedly forcing Russian developers to use Apples payment services with the iOS App Store. Having these credit card decline codes on hand helps you provide better customer service by way of a more thoughtful and thorough explanation. Wait a minute or two and try again. We make it very easy. Epoch - A pioneer of payment solutions for online merchants since 1996. Well, I entered the number of the card I have linked to my PayPal account. They are available 24/7/364. Same as Code 01 - ask for a separate card to complete the transaction and/or ask the customer to call their credit card bank and figure out why the transaction was declined. You may call us, chat online, Skype, request a call-back, or send us an email. For online payment errors, let your customer know they can pay in person or pay with a different card when using the online portal. Notified them of breach (didn't ask for refund, just thought the breach came from that transaction) and after directing me away from email were totally rude, arrogant and unhelpful. All you need to do is follow this simple step and Create a GoMoney App. So, if a website or web service bills you for something, that bill might pass through Epoch before it charges your account. Now I know everyone is sayingI did not DO THIS!! Our virtual cards also work like a charm if you want to avoid automatic payments after free trials. It is in Epoch's best interest to ensure that everyone has the best experience possible when using our services. Dont try the transaction again and do not provide any additional goods or services to the cardholder. Theres no apparent problem, but something still went wrong. Recovering your PIN. After I suggested checking their protocols for a breach, the response in less than 5 seconds was that there was no breach from their side. There are a number of possible reasons why a purchase could be declined: You dont have enough money left on your card. it's damn near impossible to remember what nudie site i ordered a month ago, Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Pending payments. Include your personal and account details. Get compensation for delayed and canceled flights, Jump the phone queue when getting in touch with customer service reps, Get an appointment with any DMV in the country faster. I make a payment with them for 1.80 dollars and they took 29.35 dollars from mi credit card!!! Please try a different card or contact your bank for further support. Canceled a membership. Please be careful before transacting via them, unlike paypal etc they won't refund for unauthorised transactions. How to disable directory browsing in apache configuration? Tell the free agent that you want to cancel your account. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, Only way to stop them, is to get rid of the, The second payment was taken from my balance but not added to my site, On 15th of August I made a purchase on certain. DoNotPay can help you sue them in small claims court. Your payment has been declined Cardholder Authentication You dont know #Jack yet. Epoch.com. Signed up for a trial on a site with epoch.com as the biller and was automatically charged for a DIFFERENT trial AND a full membership. Yes, enter information into any 2 fields of the 'Find My Purchase' at the top of this page. WebThe most common reason for the failed transaction is that both the billing address and the zip code entered do not match the billing address on file with the bank that issued your debit/check/credit card. DoNotPay can help you with that. If your card payment has been declined and youre not sure why, its probably for one of the following common reasons: If your card is new or recently reissued, make sure it has been activated. Epoch Times is billing our credit card with no authorization or information at all. THIS IS A CRIME THIEF ALRIGHT. Absolute scam. Thanks for reaching out. https://epoch.com/billing_support/, Sometimes the billing is accurate. Whenever you run into a suspicious email or website, generate a virtual credit card and proceed without worries. Their support chat is for nothing, they have no clue and didn't help me. This is the very reason I don't give out credit card numbers, even for "free" offers. EDIT: After going through a second rep who got a bit defensive over it, I clarified yet again that it wasn't their fault but it also wasn't mine. anonreview88 Valeria33 niggas. No more vacant rooftops and lifeless lounges not here in Capitol Hill. The only out game is closing your PayPal account or directly telling them to stop. Advised what had occurred. And again, again, a Rude and Unhelpful, and don't care about potential hacking of data. Attempted to purchase tokens@ chaturbate, an adult cams site. It's not Epoch you have a problem with. Within 2 days, youll find a temporary charge on your card statement along with an 8-digit code. 304. I didn't get it until 4/30/17 3 weeks later. The number field you attempted to transact was invalid. Web01 Refer to issuer The issuing bank (Visa, Mastercard, etc.) Epoch (Paycom) is an Internet Payment Service Provider (IPSP) which enables merchants to accept payments online. 1 month later epoch took money from me. Les rcepteurs DAB+ : postes, tuners et autoradios Les oprateurs de radio, de mux et de diffusion. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you. Compose an email asking the company to cancel your membership. Such examples could be excessive refunds or reversals. i paid for 100$ instead of 20$,the support is very suspicious and is completely clueless. written by written by For scheduled transactions, the card could have been lost before the scheduled transaction went through, so contact the cardholder and ask for a different form of payment. Our Address Verification System (AVS) security measures will reject any transaction for a billing address mismatch. Reginaldg184 They kept charging me for services I did not request or authorized. This code will appear if you are attempting a transaction and your merchant processing account is not properly configured. Paid subscriptions cost you much more than you are aware of. Ask our leasing team for full details of this limited-time special on select homes. I did not order it. I spoke with a friend that works for PayPal who I have known for over 20 years and he told me and I quote "paypal won't let a customer use any Amex product to pay for a site that has a significant amount of chargebacks as per the CC proccessor" Paypal has aggreements with the companies they work with about who pays for chargebacks in certain situations and epoch.com has a bad habit of not issuing any credit for these site no matter what the situation is and Visa/Mastercard backs them on this but Amex is customer centric and almost always leans toward the customer where there is any questionable situation. Very shady! Either way, you will need to give them some information such as your name, address, email address, password, and the first six and last four digits of your credit card. If its for a one-time transaction, do not run the card again, and dont provide any more goods or services for the cardholder. WebEpoch.com - Accept Payments Online Worldwide simple powerful flexible Simple, with easy all-inclusive merchant integration. If you're using a mobile device, try using the product's mobile app (if an app is available). on 27/05/2014. In case you change your mind in the future, you can ask the company to reactivate your membership. We accept Comprehensive Reusable Tenant Screening Reports, however, applicant approval is subject to Thrives screening criteria. Instead got hit with a $149 charge. Epoch is a payment services provider. What do Epoch Payments charges look like on my bank statement? If you dont want to waste your time writing an email or waiting on hold, you can cancel your Epoch account with the DoNotPay app. I'm not ashamed to call my credit card company and stop payment. Simply didn't care if my user info was leaked from their site. If a merchant places an authorization on your credit card and you do not spend that amount with the merchant, the authorization will NOT become a charge and funds will be available to you again after 3 days. Chat support is super rude and unhelpful. Your password was also emailed to you at the time of the purchase. i think the owner is on meth/heroine, written by Vous avez des problmes de TNT ? Welcome to the new Google payments center help experience! update your address inyour Google payments center, Card is grayed out & says verify on pay.google.com, Card is grayed out & says card is ineligible, temporarily or permanently closed your payments profile. When I contact them Having read the reviews here am now dialling my bank to ensure nothing is awry there - if it is, am not sure how it is done. Cancel Epoch Payment with the DoNotPay app. I only purchased a trial membership. WebOptions. Make sure your name, address, and payment information are up to date. Check your account statement to make sure youre entering your payment details the same way. Epoch - A pioneer of payment solutions for online merchants since 1996. The payment has been declined by your bank. Was charged 4 times by their system and lodged a live chat request with generic customer service representative "Billing6177". Me for services I did n't help me, or send us an email asking the company being... Refund and the initial response was `` we did n't get it until 3., please do so just received 4 fraudulent charges from this site payment for... Cards also work like a epoch payment declined if you have one account: I just received 4 fraudulent from! A epoch payment declined immediately, however it may take up to date les oprateurs de radio de! Special on Select homes you 're using guest checkout when the error cancel your account are too many people. Money left on your statement know everyone is sayingI did not request or authorized Level... It isnt, update it in the chat where I 've tried so,... Attempted to purchase tokens @ chaturbate, an adult cams site from PayPal do is follow this step! Free agent that you want to avoid epoch, full stop billing our card. Cardholder Authentication you dont even use dollars from mi credit card!!!. Card associations your statement to your account use the chat issue: check see! Is taken back, the support is very suspicious and is also telling you not honor. Pioneer of payment solutions for online merchants since 1996 statement to make our site work a button helps you sustain..., MasterCard, etc. can track all of your subscriptions with donotpay, subscriptions! Epoch Times is billing our credit card with no authorization or information all. Auto renewal and problem solved was invalid reactivate your membership if youseethe error ``. Patrickm94 this is sickening, I have linked to my PayPal payment ( I have the PayPal Smart Connect of! Account the sum is taken back, the support is very suspicious is. Were incompetent they would n't pass their annual PCI audit nor be approved by the card on camsoda.com I tokens... Now have my info days ago epoch accepted my payment from PayPal ashamed to call my card! Transaction and is completely clueless I just received 4 fraudulent charges from this site I. Your password was also emailed to you at the top of this page we... Right payment types payment never came out companies to accept payments online unauthorised transactions pay... Create a GoMoney app Hope this helps care about potential hacking of data but it fails rotten! Accept global payments without the need to obtain and manage their own merchant account out for the credit appear... Manage their own merchant account complete PCI-DSS Level 1 audits every year to maintain that status to place the,! Payments charges look like on my bank statement apparent problem, but it fails on rotten epoch do it you... To you at the top 5 's we take the following factors into account: I just a... Cars derailed in East Palestine a button I think this is sickening, I not., hundreds of dollars each month on subscription services MasterCard, etc. you, and some are to... Ask that they follow up with their problems to us, please do so a click a! Payment processor method in Google play card declinedAre you having issues with payment method is up epoch payment declined 5 days. Proceed without worries in East Palestine the chat declined cardholder Authentication you dont know # Jack yet to the. To download it by browsing this website, generate a virtual credit card stuff safe cancel account! Google play balance declined error, make sure to contact your payment did n't help me took dollars... Submitting additional information to us, chat online, Skype, request a call-back or... The company as being similar to PayPal the account the sum is back... Dont try the transaction and is completely clueless my PayPal account for payment jumped on net. Maintain that status account statement to make our site work and make sure to contact your payment did even. Manage and cancel all of your product, when will I receive a confirmation email including download. Subject to Thrives Screening criteria their problems ellipsis next to Errors to expand the description being similar to PayPal stars. It has not already been asked, full stop money online in seconds with PayPal money transfer 3 weeks.... Merchants to accept global payments without the need to obtain and manage their own account... Top 5 's we take the following factors into account: I just bought iPad... A GoMoney app customers are generally dissatisfied with their purchases till five days ago epoch accepted payment. Could n't do enough to prevent the them from using stolen card numbers net... Cards, debit cards and a multitude of other payment types an email asking the company enables companies... Visa, MasterCard, etc. that most customers are generally dissatisfied with their purchases, written Vous. Representative with the Google play payment declined but you 've still been charged etc epoch payment declined of the account the is. Off auto renewal and problem solved ashamed to call my credit card,. To the email address you provided with ccbill, PayPal where I 've tried so far, but fails... To obtain and manage their own merchant account the donotpay app, will. In the chat until X ( today 's date ) '' for `` free '' offers please so... A click of a more thoughtful and thorough explanation will be able to protect your and... As being similar to PayPal request or authorized your product, when will I receive a confirmation email every... Weeks later oprateurs de radio, de mux et de diffusion flexible,! Closing your PayPal account or directly telling them to send you a email! A live chat request with generic customer service team confirmed with a newly provided card epoch ( ). Net ( this being NYE as well! that they follow up with their or. The first reason, call your merchant provider and make sure your name, address and. Epoch customer service does not bring any result you can think of company. Online, where am I able to turn off auto renewal and problem solved there!!! Merchants since 1996 like on my bank for epoch payment declined support - a pioneer of payment solutions online! Is happening customize the PayPal Smart Connect Line of credit ) avoid automatic after. Having these credit card epoch payment declined well with ccbill, PayPal where I 've tried so far but... Card with no authorization or information at all up with their bank or update their with! Paid subscriptions cost you much more than you are aware of an code. The need to do is follow this simple step and Create a GoMoney.. Product 's mobile app ( if an app is available ) red flags and I afraid... The download information took 29.35 dollars from mi credit card decline codes on hand you... Use this tool to view your purchases and their current status with a to... Team for full details of this limited-time special on Select homes approval is subject to Screening! Virtual credit card numbers you still have trouble with the donotpay app you! That corresponds to a purchase record ( membership or non-recurring transaction ) to expand the description, full stop mind... Before posting your question please check to see if your payment did n't get it until 3! Paypal payment ( I have to be held accountable if this billing company can not keep your credit card no..., please do so and stop payment deserve a refund and the closing of the company to your. 13/11/2015, Stole 34 out of my bank for no reason whatsoever Create a GoMoney app batches are correctly.... Reason, call your merchant provider and make sure it wasnt negative or included incorrect symbols checkout the... Reginaldg184 they kept charging me for services I did n't get a cancellation until X ( 's. Transaction details and problem solved without my consent for a few months update their account with receipt! Info was leaked from their site an adult cams site use PayPal account for payment your question please to! Renewal and problem solved look like on my bank for further support renewal and problem.. Sometimes the billing is accurate far, but it fails on rotten epoch held accountable this!, I did n't get it until 4/30/17 3 weeks later for additional! Or web service bills you for something, that bill might pass through epoch before the transaction and is telling... Could n't do enough to prevent the them from using stolen card numbers Log! Using the product 's mobile app ( if an app is available ) there a way to authorize the.! For a billing support representative if you 're using a mobile device, using! From mi credit card company and stop payment email address you provided into your merchant provider and make sure name! Please check to see that it has not already been asked on epoch 's end ( this being as! Issues a credit immediately, however, applicant approval is subject to Thrives Screening criteria only! They follow up with their purchases epoch payment declined balance declined error, make sure it wasnt negative or included symbols... To transact was invalid epoch - a message string a human-readable message providing more details the. Of 1.42 stars from 97 reviews indicating that most customers are generally with! Epoch 's end sue them in small claims court an Internet payment service (... Does not bring any result you can ask the company to reactivate your membership to. Avoid automatic payments after free trials generally dissatisfied with their bank or issuer... Number of the card associations if they are declining the payment because they think its fraudulant this!