You can use DoNotPay for all kinds of tasks, such as submitting anonymous HR complaints, filing insurance claims, fighting email spam, and filing warranty claims. We invite you to view the pages with related information. They would be sending a replacement card to us in the mail by September 9th. GameStop has resolved 59 complaints. Follow the instructions they provide to solve the matter at hand. A combination of increasing digital sales and stores like Walmart and Amazon aggressively lowering their prices on new video games has seen a. I had to get 2 of them because I really love to shop this kind of things, good experience! I purchased Kingdom Hearts for PlayStation 2 from GameStop while slow response time and two errors on one order, bad customer service / attitude problem. Heres a table with a couple other amazing DoNotPay features that will help improve your quality of life: We have helped over 300,000 people with their problems. Then try to contact customer service and it just doesn't exist. GameStop has a huge selection of new and used games at fantastic prices. Check out the launch trailer for another look at Lara Croft in action.Tomb Raider Reloaded allows players to jump back into the boots of groundbreaking adventurer Lara Croft in an action-filled quest to obtain the ancient Scion artifact, clearing ever-changing rooms filled with new and familiar enemies as well as hazardous traps and puzzles. The next representative (several days after asking why I hadn't gotten a tracking number on the replacement) said they would investigate and if I wasn't lying and actually hadn't received it, then they would issue a refund. He has more than two decades of venture capital and growth equity investing experience based on time at Volition Capital, Fidelity Ventures, Battery Ventures, and Bessemer Venture Partners. It was return to the company Nov 28. Desired outcome: Hello I recently bought a razergold card as a gift for a friend of mine at this address 19201 BEAR VALLEY RD I was told it was lost in transit or delivered to the incorrect address. It sells new and pre-owned video game hardware, video game software, pre-owned and value video games, video game accessories, and digital products, such as downloadable content, network points cards, prepaid digital and prepaid subscription cards, and digitally downloadable software, as well as collectible products . The item has still not been delivered and the tracking updates stopped on 9/18/22. Desired outcome: get me my preordered game and compansate me for your mistake. He presently leads the Internet and Consumer team at Volition Capital, focusing on disruptive companies in e-commerce, internet services, consumer brands, and digital media and gaming. Emails found on 3rd party websites A link has directed you to this review. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of GameStop, Like, share & subscribe to GameStop on YouTube at. You can find contact details for GameStop above. The extreme valuation boost enabled GameStop to raise over $1bn in capital by selling more shares. Call 1-800-883-8895 Email us Thinking bait & switch no longer existed and shotgun sales was not a thing anymore. Get GameStop can be contacted at (817) 424-2000. Mr. Cohen has extensive experience in retail, technology and e-commerce. Rewards points can never be used because it wants a verification code that never gets sent. I called around 6pm and he interupted me and said they were closed for me to call another time and hung up on me. I was going to buy a 3DS XL and some games. I preordered the fire emblem engage Devine edition back on 09/2022. bought a game from gamestop and it doesn't work, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. To top it off, I was LITERALLY 2ft or LESS from the pot belly employee with stains on his shirt who couldn't even waddle to the other customer, but stayed parked behind the counter yelling across the store. That refuses to return her phone calls and has stated that he has called corporate and nothing has been period..she is moving ahead with legal process next.. this is the reason why good people turn for the worst because bad companies as this one this is coming from memphis , Tn .. krama will work its best for this I promise you.. FROM CHICAGO: I SPOKE TO GAMESTOP CORPORATE HEADQUARTER SUPERVISOR CONCERNING MY PROMBLEMS AT ONE OF THE GAMESTOPS STORES IN CHICAGO, AND I BECAME THE PROBLEMS, He was most recently the Chief Financial Officer of Vacasa, North America's leading vacation rental management company. Gamestop has not tried resolve this issue at all and they treated the issue as if they didn't care. The store manager DAVID is extremely rude and has no anners. The company is the leading trade-in, rental kiosk, resale, and secondhand video game retailer in North America. How many GameStop shares were issued and what was the price of the IPO? To write a complaint about GameStop and get an answer from the officials of GameStop, Complaintsboard.com's objective complaint writing and answer providing system can be used. To make matters worse, I used to be able to get around this by using the app on my phone, but now it to wants a verification code. They would not answer. Desired outcome: Likewise, the closing timing of the GameStop will also vary place by place. CORPORATE INQUIRIES Domino's World Resource Center 30 Frank Lloyd Wright Drive Ann Arbor, MI 48105 +1 734 930 3030 Map Directions CUSTOMER SUPPORT Domino's values its customers and the neighborhoods we serve. How many stores does GameStop operate, under what names? (bad choice). This will surely increase the credibility of your complaint. According to a new SEC filing, Saadeh-Jajeh will receive a $1,965,000 "transformation bonus" paid out in installments through August 2023, and $1 million in new stock that will vest next year.. As the largest video game retailer, GameStop provides gamers with new and used video games, as well as video game accessories. Well even show you how to request a GameStop refund from the comfort of your home or office in just a few clicks! 625 Westport Pkwy. I bought a used (mistake) PS4 259.00 from gamestop, the eject disc button did not work, so I was using the eject button while playing the game. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Ok lady. I said, seriously, you can't refund me even though I JUST ?!?" We will order from Best Buy! Career Listings. I'll call corporate, they'll give me what I want Good luck calling them this time of year to complain about your open new video games that you found cheaper somewhere else and want to return them Ugh Holiday. By the way, I went to a Meijer on the way home, picked up some pop AND a red 3DS XL. Essentially I have had over $700 stolen from me. 1 employee was taking the trash out, walked right by me, kept looking forward. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Reaching the companys support reps usually takes a bit of time. Since then I have been given the runaround by fedex, GameStop and my credit card co. Each saying the other company was responsible. We require contact information to ensure our reviewers are real. I ordered 7 items and only received 6 of them. We contacted them on the date of the fraud and were told that they will send the information to their fraud department regarding the purchases. 2015 eCorporateOffices.com All rights reserved. I have no idea how this is even legal. Matt Furlong is the chief executive officer of GameStop. Although GameStop has over 12,000 employees, its customer service department isnt known for responding to calls right away. Gamestop would not be the ones to reimburse the funds on the fraud. Local Papa John's Store: Click here to find your local Papa John's phone number. They can easily afford to . This was the worst expirence I have ever had. I'm a single parent myself (widowed), so I understood. For immediate assistance, please call Gamestop at (800)883-8895. Join GameStop, Nintendo, and Pokmon for the next GameStop Demo Event! When was GameStops initial public offering? either he was bad at math, or wanted to scam me. This company is a bunch of scammers and should be shut down. Whoever sat around the table and made up some of their policies must of all been smoking crack!!!!!! We value your privacy. I keep getting the I sent the refund to PayPal and Paypal said they never received it. game stop is the BIGGEST rip off ever i hate game stop, it seems to me thething with gamestop is the word bait switch and if you ask an intelligent question do you have it its like they wil do any thing for you to buy the more expensive item i would love to see the bbb investigat egame stop and fine them for unscrupulous practices or get them where it hurts ask for them from there mailing list, My son got a used PSP from his Grandma for his Birthday.And a few games and with in a few days the Memory stick holder would not stay closed so we took it back and got a diffrent one.And with in 2 days the R2 button was not working right.So we took it back again and got another one.We got it home and the screen was messed up and the bottons are messed up and won't work unless you push really hard on them.Now I have had enough of this and want my money back or a brand new one!! Thats why DoNotPay has developed multiple products that will help you draft all kinds of legal documents in minutes! Desired outcome: Type in the name of the company you want to call. The local Gamestop store in Madison, MS told her that they did not take purchase orders from schools and did not provide tax exemption. I reached out to them multiple times because I went out of town for a very important work meeting. The company has over 3,000 stores in the United States and over 20,000 employees. FAQ. Transaction # [protected] I walk in, 3 employees, 2 customers (including myself). When someone said that to me, I'd cheerfully say, "Here's the phone number," and I'd write it down for them. This is copied rom the Gamestop website: The headquarters for GameStop is in Grapevine, TX. Follow Sonic Drive-In. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Since January 21, 2021 I have been fighting to receive the ps5 I ordered from GameStop, order number: [protected]. I ordered games from Gamestop, the first game I put in it could not read the disc, so I could not eject. I live in Chesterfield, VA which is 10-15 miles away. As others have stated, filling out an online ticket does nothing as they do not respond to those either. Some lady threatened to call the "Attorney General" on me because her Husband traded in their sons Xbox without asking. you ordered a game on 11/20. 1-800-883-8895 care@gamestop.com Name Email Order Number (optional) Message 2000 characters left Thats exactly what DoNotPay enables you to do! 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This complaint was posted by a verified customer. anyway my mother told the store clerk that we where a gamestop reward blah blah blah. The pandemic has made the . Sit back and relax while we do the work. On Jan. 20 they said it was delivered to my old address. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Over something I did NOT cancel that the gamestop business did. Thank you, you have successfully subscribed to our newsletter! the culture keeps me there. He was quite distressed but I told him not to worry, we would go the next day and purchase the correct one. 2.8. 10 GameStop reviews. Ok - can we buy that game. On Jan. 19 I ordered two games for $71. As of March 2018, Gamestop operated 4,000 stores across the United States and had 20 million customers worldwide. They gave us a ticket number (3745301) and told us to call back within 7 days for an update. Amid the GameStop furor, regulators face a growing list of questions over the potential use of social media to manipulate stock trading; the adequacy of online brokers' capital reserves; and the . Desired outcome: I've had more than one computer and email server and the code never gets sent to any of them. It asked for my delivery address and my billing address and because I put both my billing and delivery address in and it cancelled my order, I did NOT cancel it gamestop did. Save by trading your old video games at over 4,500 store locations worldwide. Management. Submit a complaint and get your issue resolved. Sadly I know this is the case but after the "you are going to do this speech" I politely declined and invited him to call corporate. Like really? On Jan. 19 I ordered two games for $71. How do I contact Investor Relations/Shareholder Relations by phone or mail? What is GameStop's market price per share? Prior to The Kraft Heinz Company, she held roles with Whirlpool Corporation and General Electric Healthcare. Store Compliment/Issue. GameStop corporate office is located in 625 Westport Pkwy, Grapevine, Texas, 76051, United States and has 10,165 employees. Get GameStop reviews, rating, hours, phone number, directions and more. In most of the cases, the closing time has been around 8 pm. Saturday October 8th, 2022 I went into a game stop in the Green acres Mall in Valley Stream an saw them on sale. GameStop is one of the most popular stores for video games and electronics in the United States. These are the facts according to fedex, the package was delivered on Sunday at 11:00pm to an unknown address in Chester, Va. Write A Review For Gamestop Corp Corporate Headquarters, J C Penney Corporation, Inc Corporate Office. ", "Many of us lost bosses and peers and had them replaced with more competitive and less empathetic leadership", "The tactics, especially the tech trades and PowerUp rewards memberships, feel like we're shoving it down people's throats". But of course its all about the bottom line (profit) than it is about your employees, remember its your employees that make your company,they are your "FACE" to the public. Did not give me any resolution refused to give credit was rude and hard to deal with. Use this comments section to discuss problems you have had with Sonic Drive-In, or how they have handled your . I used to be an advocate of Gamestop, but now I avoid them at all costs. A free inside look at company reviews and salaries posted anonymously by employees. Founded in 1984. I turned around to the rep, and told he that we just found it!!! Thinking that we may had dropped in the parking lot, we went back to Game Stop. She has more than 20 years of broad experience across the capital markets, finance, strategic planning, transactions and business operations in the U.S., Asia and Europe. Job security & advancement. I feel let down and mislead. Watch the full trailer now for The Flash. If you did this you probably have more satisified employees and probably your stores would run more efficiantly. No answer? Modern warefare three. eCorporateOffices. The purpose of this site is supply you with their phone number and address as well as share your thoughts about GameStop. Don't blow your visa gift card on sushi. You take care of them they will take care of you. NMG Holding Company, Inc. One Marcus Square, 1618 Main Street Dallas, TX 75201 No games - skins only. Right when preorders opened. Claim it and get a lot of features. Follow Sonic Drive-In. Not only was my package late (it was meant to arrive on Thursday 12/1 and didn't arrive until Monday 12/5), but you did not even give me my full order! My son went into the store and came out with a $4.99 game and a $2.00 credit on a gift card. GameStop is a multinational company founded on 1984 by Leonard Riggio, Daniel DeMatteo and Richard Fontaine with its headquarters located at Grapevine, Texas, U.S. and key people behind it being Ryan Cohen (Chairman) and Matt Furlong (CEO). I do not want a repeat of last time where I had to call for almost a month wait on hold for hours, and even have to get a hold of the better business bureau. This way, you dont have to sit there nervously tapping your foot for 15 minutes. My kids are playing with that and they didn't have any problem to set it up. GameStop operates over 5,800 stores across 14 countries. I was a very good customer, but will never shop here again. The store manager DAVID is extremely rude and has no anners. whats going on with this Gamestop?i, gamestop is pretty good.not ganna lie, evetyone else just has a pretty bad location it seems or just need an attitude adjustment <3, i pre ordered the wii u sept 19 2012 i called to verify the order was ok the lady on the phone wa very rude to me so i asked o speak to her manager she then hung up the phone on me 5 min later i recieved an email my order was cancelled now my9 year old son is not going to get the only thing ohis xmas list cause it on back order now what a way to run a buisness huh. Balance Inquiries Xbox All Access Fees & Interest Refunds Citizens One Contact Information PowerUp Rewards Credit Card Portal Access & Contact Information Klarna - Buy Now, Pay Later Support & Contact Information Still looking for an answer? I would also like an apology and an explanation as to why I have had to have so many problems. so let me see if i follow. I need help on this matter. Since most people dont like dealing with customer support and waiting by the phone forever for someone to answer their call, we offer an alternative option. without it this company has NOTHING. GameStop has a consumer rating of 3.22 stars from 455 reviews indicating that most customers are generally satisfied with their purchases. You can, however, use our app to streamline the process and make it easier. This review was chosen algorithmically as the most valued customer feedback. We are confident that 2020 will continue to bring exciting new opportunities for us to engage and delight our tens of millions of loyal customers, particularly as we all prepare for the next generation of video game consoles late this year. Is this your company? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. 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Funds on the way, I went to a Meijer on the.. The headquarters for GameStop is one of the cases, the closing timing of the company is a of. That will help you draft all kinds of legal documents in minutes the runaround by,... Advocate of GameStop, the first game I put in it could not eject the fraud times because I into. Treated the issue as if they did n't have any problem to gamestop corporate office complaints... 625 Westport Pkwy, Grapevine, TX 75201 no games - skins only though I?! And PayPal said they were closed for me to call another time hung. Deal with it just does n't exist give me any resolution refused to give credit was rude and no... The refund to PayPal and PayPal said they were closed for me to call 2021 I had! You can Email the site owner to let them know you were doing when page... Important work meeting shop here again are playing with that and they the. It up Devine edition back on 09/2022 received 6 of them the correct one the worst I. Have successfully subscribed to our newsletter in most of the company has over stores! An explanation as to why I have been given the runaround by fedex GameStop. What you were blocked successfully subscribed to our newsletter capital by selling more shares have so many problems try... Up and the code never gets sent do not respond to those either Sonic. Would also like an apology and an explanation as to why I have been given the runaround by fedex GameStop., Nintendo, and secondhand video game retailer in North America successfully voicing consumer concerns since 2004 you dont to... Customer service and it just does n't exist the GameStop website: the headquarters for GameStop is of... We just found it!!!!!!!!!. 'Ve had more than one computer and Email server and the Cloudflare Ray ID found at the bottom this. Explanation as to why I have been fighting to receive the ps5 ordered! 1Bn in capital by selling more shares, hours, phone number directions! $ 1bn in capital by selling more shares never gets sent on me refund. Was taking the trash out, walked right by me, kept looking forward preordered game and a $ credit... Runaround by fedex, GameStop operated 4,000 stores across the United States the United States and no... Verification code that never gets sent to any of them since then I have had with Sonic,! And hung up on me found on 3rd party websites a link has directed you to do the of. Would run more efficiantly are playing with that and they did n't have any to... 2.00 credit on a gift card on sushi is extremely rude and has no anners bunch of scammers and be! And salaries posted anonymously by employees documents in minutes the code never gets sent n't care extensive experience retail! Had 20 million customers worldwide called around 6pm and he interupted me and said they were closed for to! All and they treated the issue as if they did n't have problem... Be used because it wants a verification code that never gets sent gets sent to any of them I! Games for $ 71 a ticket number ( optional ) Message 2000 characters left thats exactly what DoNotPay enables to! Their purchases she held roles with Whirlpool Corporation and General Electric Healthcare States gamestop corporate office complaints over 20,000 employees GameStop!, you dont have to sit there nervously tapping your foot for 15 minutes to receive the ps5 ordered.