Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. We purchased the entire black stainless kitchen suite and our electric cooktop is chipping around the control panel. 11-01-2021 Nearly every appliance has had a malfunction. Apply the paint and let it dry completely, then run the microwave containing a cup of water on HIGH for about a minute. Christi, on behalf of Thos. Appliances were bought in 2017 and range was replaced in 2019 for interior manufacturer defect. Our stove started peeling and the knobs have worn off so you can not read the knobs settings. And because of the extra functionality in both of these appliances, they are quite pricey. @wekick @hvtech42 Could also just be the difference between the old series oven (E-Series?? By experience I know it can result in shards of the glass in your hand and plenty of blood. The first two where F&P. One of the knobs on the range broke after one year and the dishwasher stopped working! I have to say the Viking people have been wonderful about it. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Stove is about 3 years old and looks absolutely HORRIBLE!!!!! I haven't seen the new models in person. We would ALSO like to be added to this class action lawsuit, as we bought 4 appliances all in the same Black Stainless Steel finish category, and all of them are starting to peel. Its difficult to speak to a customer service person and they keep putting me on hold. 2 Fridges with Family Hub 1; 74 1; adjust 1; . I was told by Samsung to hire somebody to re-paint and the issue could be fixed at my expense. The class action alleges the ovens have a serious safety defect that causes them to misread temperatures, resulting in ovens that are not hot or far too hot. Much less than electric though, and the advantage of course, is that if your gas oven bottom chips you can just replace it yourself relatively cheaply, rather than needing an entire new oven cavity/range. My theory has been that a combination of the hidden lower element and the heat with contraction/expansion of the metal was too much for the porcelain to bear. With the earlier production Wolf ovens, the rack guides were coated with blue porcelain and chipped all the time too from the friction of sliding the racks on and off. Purchased Samsung Family Hub refrigerator in black stainless. from Best Buy in Woodbridge, VA. I purchased Samsung appliances (refrigerator, stove, dishwasher, & microwave) all in black stainless all except for the microwave are peeling. Two and a half years ago I Purchased it all.SAMSUNG @B S They were full of it. The Samsung Solo Microwave Oven 30L comes with a Triple Distribution System which ensures that everything from pizza to warm milk is perfectly delicious. I purchased a Samsung stainless steel refrigerator in 2019 and began peeling at the bottom. Was told it was cosmetic. DID THIS ANSWER YOUR QUESTION? I've seen a lot of comments since 2009, with the most recent in 2016, regarding flaking in . How can I be included in this class action lawsuit for my refrigerator? Even though its well documented, on several platforms, that this is a continuous situation with the same model of microwave. What this means is that if you live in those states, the law automatically guarantees you an implied warranty (separate from the manufacturer's warranty) that says the product must be "fit for the purpose it was meant to be used" for a "reasonably expected amount of time". I know for JennAir it negates the warranty if you use a liner or put tin foil down. Looking at youtube videos I'm still not convinced.it looks to me like a painted surface and a video from ABT electronics on the 1924 specifically calls it 'dark grey porcelain' albeit in a robotic voice - not an actual human review. When I finally needed to use the self-cleaning option (that's what we all want, isn't it?? Samsung is also facing a class action lawsuit for the. In 2017 I spent over 6k for 4 Samsung black stainless appliances. We have had our appliances for just under 2 years and the peeling paint drives me insane. I had no idea the black stainless was just a film covering! The finish on that oven was perfect so it is a manufacturing short cut/cheapening of the finish that a number of companies have embraced, leaving us really screwed. I bought a black stainless range (oven) and the finish is pealing around the window area of the oven. My Samsung Range has started to peel after 2 years. I bought it in 2019. It does make some sense that the even higher heat of self-clean may provoke it sooner. One good type of enamel paint you can use is Rust-Oleum High Heat Paint. The dryer does not get the clothes completely dry. The whole 'ceiling' is peeling away in very fine pieces. I purchased 4 Samsung black stainless steel appliances in 2020 and the oven range door is peeling. It looks a lot like this: http://www.yelp.com/biz_photos/izakaya-kou-san-francisco?select=WbzEL9huH-nRXxwYOxEeww But you can adapt this to lots of things. I also have a stove that is peeling. We wish to be involved in this suit. Colour : Black. We purchased a black stainless oven in 2017 & have the same issue with the coating coming off. They said theyd send someone to look at it. My samsung range is peeling off black stainless. We paid extra for the black stainless steel. Samsung needs to do something about this. Samsung Solo Microwave Oven comes with the durable Ceramic Enamel and triple Distribution System, ensures that everything comes out perfectly prepared and delicious. Self-cleaning oven walls are coated with a factory finish of a baked on porcelain enamel. SoOnly blue oven interiors are at risk, or all? Sie knnen nicht notwendige Cookies ber Einstellungen verwalten ablehnen. How do we get added to this. Should this be cover under warranty. Count me in! posted by so fucking future at 6:36 PM on . This is outrageous. Black Stainless steel finish has peeled off of Samsung range. The microwave exterior peels and changes settings in its own even turned on its vent without anyone around. I purchased Samsung black stainless steel full kitchen appliance in 2/28/2018! I do have I receipts for all as they are less than 3 years old; however, they look much older. Choose an enamel paint specifically made for stoves to ensure it is properly heat-resistant. The interior floor pan started corroding. I have had the come out and the service guy did not fix the solution. Maybe I should try to hang onto it for another year or so. Terms and Conditions. It needs to be on a recall list. The Flex Duo feature in most Samsung ranges lets you adjust and remove the smart divider and choose between one or two cooking sections at the same time. It is either not hot enough (so food takes 3xs as long to cook, or too hot & burning food in short time.) I am very disappointed in this company. Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join! The customer service was awfuli had to talk to 4 people and when i began to talk about lawsuit the person stop hearing me ( for real she said that there was connection problem)! My husband and I purchased a Samsung electric range and refrigerator less than 3 years ago and the paint is starting to peel. The refrigerator is also chipping. My old gas range lasted for 30+ years and never a problem like this. Make sure the area's dust-free and completely dry before continuing. Your concern focuses on a warranty or quality of goods/service dispute that is more appropriately pursued in civil court. All of my appliances have this finish, are peeling & are about 2 years old. I hope Samsung it hit with a very large settlement to cover every single person who bought their defective over priced junk. Step 1 Clean the microwave with a water-based cleanser, using a sponge. Our has started peeling since a month after we got it!! Please add me to this class action against SAMSUNG BLACK STAINLESS STEEL case 4:21-cv-01321. Im glad to see some of you are at least getting companies to respond. I am having the same issue. These other work appliances cosmetically that I have ever owned. Please include me in the lawsuit. Vould I joined the lawsuit also? Anyway the oven was replaced. This is not cosmetic this is a defect and I purchased an extended warranty from them. The enamel around the handle of my fridge was chipped from my finger nails so I sprayed it with enamel spray and it bubbles up and flaked off . I noticed it started peeling about a year and a half ago. I think you need to contact the attorney that is handling this case. Troubleshooting. I notice today its starting to peel. I called Samsun customer service and they said they would send someone to fix it. Cast iron for even heat distribution and retention; enamel doesn't have non-stick function; hand wash only. I have a Samsung refrigerator, dishwasher, range and microwave. I cant find where to state my own comment, but 100% agree to all these comments & WANT TO BE INVOLVED IN THIS CASE ACTION SUIT. They are expected to last many, many years. My Samsung oven is peeling after a short time as well. These companies that sell this junk need to stand behind what they sell. Good luck with your new double oven. I would like to be included. I have the samsung stove peeling. See also: Oven Door Liner Replacement Touch up Blue Porcelain Oven Liners, Aluminum Foil, and Other Material on the Oven Floor Contact the Wolf Customer Care Team at (800) 222-7820, Monday-Friday, 8:00 a.m. - 5:00 p.m. CST. Please suggest something I haven't thought of yet, Ovens, combi-steam, microwave: Time to commit, Bosch oven door glass shattered during self clean. We bought the microwave dishwasher range and refrigerator. Privacy Policy | However, in a current thread about a Wolf range with this problem, the Wolf owner and an Electrolux owner say they have little shards of the porcelain (actually thin glass) moving around in their ovens when the fans are on, landing on their food or pan lids. I am so disgusted spending money on anything anymore and it is all junk or defective. Most unhappy! My microwave didnt have any parts to hang it above my stove so my husband rigged it up there and its dangling by a hair about to fall. I had purchased a Samsung refrigerator, Samsung range and Samsung microwave. Fridge is the worst and for a $5000 appliance it looks cheap & tacky. I meanwouldn't it just be an M-series oven inserted into the new range model? Id love to join a class action lawsuit! Samsung is ignoring a huge problem that many customers are dealing with and should address the concern. Samsung sent a tech and Samsung over the phone decided that I physically damaged the enamel, and also that they can not guarantee if the missing Chipped and or missing enamel -oven paint is linked to CANCER Refrigerator had multiple issues with the complete freezing of ice machine, resulting in water dripping all throughout the inside of refrigerator & freezing levels not staying consistent therefore ruining food. Which it is a cosmetic defect and I feel misled by our sales person as it isnt true black stainless. Please get back to us on live chat support with the model number of your Samsung Oven and a picture ofenamel crack and peel off. 02:21 PM Wolf quickly changed the rack guides to chrome in order to stop this issue, which for me didn't inspire much confidence in their porcelain given that porcelain coated rack guides have been used for decades on many brands, with no chipping. Normally there is a small nick in the paintwork which then spreads. Was also told it was a cosmetic defect and not covered by the warranty. I am so frustrated and irritated with the fact that I have spent so much money on these appliances and have been given a total runaround, and completely been made to feel as if I had done something wrong by the Samsung company. I also have Samsung washer and dryer. This is a health and safety issue. Test the paint in a small area first. Over the last few weeks there have been little black paint flecks appearing on my toast, and today I finally plucked up the courage to peer inside the oven. The appliances at our old house are still operational and in great condition and are about 10 years oldKenmore, I know because my daughter now lives there. I have Samsung black stainless steel refrigerator, oven, and microwave that I bought at Lowes about 4 years ago. This has happened to my new Jenn Air too. Clearly this a manufacture defect and a health issue with toxic paint peeling and possibly being consumed in food. Very disappointed in Samsung. The stove is pealing and flaking on the top, the refrigerator is peeling around the ice and water dispenser and the dishwasher is the HORRIBLE! The kitchen still looks great, but the Samsung black stainless appliances are cosmetically horrible. Peeling Peeling Peeling, Refrigerator, Microwave, Range, and Dishwasher. Samsung basically says so what. My ice maker keeps clogging up and melting the ice had it replaced and need could be again. Samsungs continued refusal to be accountable in the face of irrefutable evidence is criminal.in itself, but to blame the victims makes it immoral as well. I thought we had done something wrong. To update my experience, we were able to get Whirlpool to buy back our range at 100% of the cost we paid for it even though it was 1-2 years past the warranty. Have you had any luck on finding out how to join the lawsuit? I really like both of these appliances, but they are unusual in many ways. Same issues with the black stainless steel appliances dishwasher and refrigerator. Thank you. Finally, I decided to get stainless steel appliances from another company. I googled and found that someone has filed a lawsuit against Samsung for the peeling black finish. Our Samsung black I bought a Whirlpool electric glass top oven right before Thanksgiving 2016 from Sears. After researching online it appears Samsung does not make a black stainless touch up paint. Their phone number is 512-415-8215. 3 appliances- 3 years old- now all peeling! I had to replace the water wall motor. Our 1 1/2 year old Samsung has range model 5.8 cubic ft , freestanding, I have not been satisfied with the purchase since. We just bought a new Samsung range and after the first self cleaning the enamel start to crack and peel off. I will watch for flaking of the black stainless steel. When I called the company they gave me the cosmetic issue, not covered under warranty. Samsung says its a cosmetic issue and not covered. I don't think this is normal. At the time, it seemed like a sweet deal to me: enameled cast iron, just like the Le Creuset versions that were about $275, with braising spikes in the lid, an oven-safe . I use an induction stove top to cook! Yes, my refrigerator and stove are having issues with the black stainless finish and it happened at only 6 months old. We also have microwave, refrigerator and dishwasher. Any form of stain is considered cosmetic damage and is not covered by warranty. Their names are Aaron Rad Radbil and Alex Kruzyk I have a Samsung with a black interior and the coating is chipping off like little glass bits. Thank you. I have a brand new kitchen and unfortunately I bought all Samsung appliances in Tuscan color. These appliances are crap! We almost didn't have a Thanksgiving turkey for that reason. Even both of the guys I talked on the phone to knew about this but said they were sorry there was nothing they could do about it and gave me a number I could call and get replacements at my own cost!! Shame on Samsung. I hope we get some help! Now the 2nd replacement dishwasher is displaying the same LC error code as before. It stopped working again. Same problem here. Im so upset. I paid thousands of dollars. 1.5 years later and my stove is peelingt oo! Its horrific because of the peeling . So I wrote another email to ALL the company employees, starting with the president, the ceo, the coo, etc. I can not cook or bake with oven. I was cleaning my stove this morning and I noticed the black was peeling from the stove. Please let us know how it holds up especially after you use the self cleaning feature. We purchased stove model NX58N9420G in 2019. The first appliance to peel was the stove On the edges. I told them I wasn't doing that, that other complaints referenced inability to get an answer from LG, they needed to stand behind what they were selling, that this was a piece of junk and that I wanted a refund and removal of the oven. Please add me to your list. Please give me more information on this, I may still have email/photos from where I sent them to the company in 2017. The flaking seems to occur after you have used the self-cleaning feature. We have also had issues with sensor on dishwasher. I have a samsung Stovetop, refrigerator, microwave, oven and the stovetopand oven are peeling. The finish on the top of my Samsung stove is coming off. Its hard to believe that a company like samsung would actually have a plastic film coating to call is black stainless steel. Worst appliances ever . It looks awful! not peeling yet. After 2 years my stove front is starting to peel. I've read complaints of the porcelain chipping/flaking/pitting in Electrolux and Wolf ovens, and have had it happen in my Fisher & Paykel. A year and half later the bottom of the range has started peeling. I am happy to provide pictures of this. We purchased a Samsung pkg of appliances in April 2021. I paid thousands of dollars. Just noticed today the finish on the oven is starting to PEEL. Whirlpool denies any problem with the oven finish. Our black stainless appliances are only two years old and the finish is peeling off. Stove, grudge and microwave all peeling. Samsung wont do shit about it but never enclosed the possibility of it peeling. My Samsung oven front panel is completely peeling off around the knobs, etc. Any luck contacting the FTC? Class action lawsuits may need to be started. Say they dont cover cosmetic damage. Not even 8 months old and Samsung stove stainless black panel peeling off. The dishwasher was replaced recently because the mother board was faulty. You might have to go up the ladder. And lastly, there are no toxic materials in the formulation of our porcelain.Thank you,Adel, I have filed a complaint with the FTC consumer product safety commission and they are looking into it. I called Lowes and was told its cosmetic. 05:54 PM More Buying Choices $62.24 (5 new offers) Best Seller Not to mention the faulty ice machine/filter/leak in the upper portion of the fridge. It looks like rust and the finish is coming off. I don't think a court would consider a 5 year old oven that's chipped to bare metal acceptable! 3 years old and our stove is peeling the black finish. Not peeled but it has had several service calls and stops working every once in a while. Their names are Aaron Radbil and Alex Kruzyk. According to the class action, Samsung has the finish in 30 of its refrigerators, 26 of its ovens, five of its gas cooktops, two of its electric cooktops, one of its induction cooktops, five of its range hoods, six of its microwaves, and six of its dishwashers. Basically, in certain states, when they sell you a stove/ good there is an implied warranty that it will work/function for a reasonable amount of time. Crystal Garwood The dual door gives you access to just. I purchased a Samsun black stainless steel gas oven in 2017 and I am having the same peeling issues. The flakes are sharp like glass. Maybe it would be worthwhile to report these companies to the FTC. All are peeling from some place or the other spent total CAD$15000 It is only 2 years old . They use much less electricity, don't get nearly as warm. Never will another Samsung appliance enter my house. Please contact me. problems with flaking enamel. It's only just still in warranty so I'm hoping they'll do something to help, but it's such a pain. I still have the receipt. I spent a lot of money on these pieces. We purchased a suite of Samsung appliances. At the center of the class action are Samsungs Black Stainless Steel finish kitchen appliances, which are marketed as being a premium product with a premium, durable, luxury finish, according to the class action. Enamel Paint - First break the rusted surface or burn mark, using emery paper then paint a base layer, let it dry between coats. Oh the more research I do the more I find others with similar issues. Reverted back to Samsung, told them I wanted a letter in writing of them rejecting my claim so I could forward to my states AG. I have a samsung stove, microwave and refrigerator that are all peeling. There is a class action lawsuit and I was to late getting in on it. .Adding to the stove, the black stainless finish that is supposed to last 10 years is completely pealing away after only a few years. This is definitely Samsung manufacturing defect. 1. I will probably flash steam at 210, shock with cold and then send it back in to finish the cooking at lower. Within a year it started pealing. I purchased a Samsung kitchen appliance suit a year ago. Mine just started peeling as well. No posts to display. Told, by Samsung in response to my claim, that I dont have an implied warranty, but he couldnt tell me why. The fridge looks like it's got a lacquer finish. This is Terrible that they get away in selling such trash. The peeling is the least of our concerns because we are so traumatized by all the other issues. We barely used the middle knob, and it also cracked inside. I contacted Consumer Protection Ontario and their reply: Thank you for contacting Consumer Protection Ontario at the Ministry of Government and Consumer Services.We confirm receipt of your inquiry and have reviewed the incoming communication.We will not take action at this time for the following reason(s): Looks like we need to start a class action lawsuit against these companies. I have microwave peeling and the dishwasher. Installed almost two years, ago Jan. 2019. The oven cooks really well so I decided to get one for home as well. Lorraine, Perfect!! I purchased a stove and fridge and is peeling ( black stainless steel) I would like to be added to the class action suit. Its beyond unprofessional. I have four Samsung appliances; gas rang, refrigerator, microwave and dishwasher. I am having the same problem. What do I do about this and whats happening with the suit? though you can skip those bits if you want prettier presentation. It was an expensive purchase, but I was confident that my new appliances would last for years. It will ensure that lamp stays on all the time. The interior does indeed look similar to the M series oven, including the removable bottom which is nice to see: https://certifiedapplianceparts.com/823356-823356. in. Less then a year old over 2000$ and looks horrible in my new kitchen. I only use mine with covered dishes because I have another oven. Dadoes: probe hasn't worked in several years, the proof feature sometimes works, sometimes not. How do I join this suit? I am having some peeling as well as ice make not working. All Rights Reserved. I defrost it, last for about two weeks and here we go again. I know these enormous fridge freezers are a pretty much a standard fixture in the States, but here in the UK we usually have much smaller models (standard width and depth 24") and often just have an under-counter fridge, with the freezer located elsewhere (in the basement?) The stove has been peeling in different locations after just over 1 year after purchase. I dont think this is normal. Add me to this list! Wolf faced one in 2018 from what I see. 07-21-2022 My appliances are less than 2 years old and look horrible and all Samsung has to say is its not covered its cosmetic and I can buy the paint from them and touch it up. We just bought a new Samsung range and after the first self cleaning the enamel start to crack and peel off. Cant replace because hard to get on island. It is equipped with a double oven, with the upper oven having only one rack and about 1/4 the size of the lower oven and intended for baking pies, breads, cookies, etc. I grew up in the day when products lasted, and companies stood behind their product.