Get the latest posts delivered right to your inbox. Stay home and stay safe! If you take a toll road, we will get a copy of the toll in the mail. We're just checking in to see if you knew about our new [product or service]? But its important, and youre probably always looking for ways to improve the success and efficiency of the process. Then paste them into the Message to Send content box here, give your message a name, and click Save Template.. 16. Overall, I can recommend the service, though there are definitely some . Make sure you follow all applicable rules of the road. See you soon. You can reschedule here or call. 1. Host and manage packages Security. Whats holding you back from upgrading your free trial right now? During my tenure at Turo, I have collaborated with Product managers, engineers, research leads, and executive stakeholders to bring thoughtful user-centered solutions to metrics-driven problems. I have compiled the info I used to create my Turo listing, get it rented, handed off to a happy renter, and receive my first 5 star reviews. Off-Rental Program Insurance coverage for only $79 per month per vehicle, exclusively designed for Car Sharing hosts. Text Stop to stop, Hello there! Please upload a picture of your valid driver license to the Trip photos section of this trip on Turo as well. In the meantime, please [instructions]. Please remove all of your belongings and all trash before returning the car - including any parking permits, garage clickers, and keys on the keychain. Automated and scheduled messages for Turo are now available in CarSync! We noticed your invoice was past due. This means that texting gives you a way to really connect with and care for your customers. Hi there! Hi ( HN ), We are really looking forward to staying ( CN) and exploring the city. Also Pet hair is not included, please return clean if traveling with pets or be subject to a $120 cleaning fee. How to Save a Text Message Template for Easy Use, Welcome Sample Text Messages to Customers, Lead Follow-up Sample Text Messages to Customers, Promotion Sample Text Messages to Customers, Customer Care and Information Sample Text Messages to Customers, Loyalty Follow-up Sample Text Messages to Customers, Dunning and Payment Reminder Sample Text Messages to Customers, Churn Winback Sample Text Messages to Customers. While very detailed, this sounds pretty cold. Let us know if you have any questions! If there was anything you highlighted in the post be sure to speak to it. If you have questions im here to help you, also to make sure the car is being charged in a casino (plugshare.com) or at a Tesla supercharger (typically cost $10-$13 to charge), adapter is in the trunk if needed. Click the link and say hi once youre in: [link]. Successful rentalpreneurs must be and prompt, polite and people-oriented. However, few hosts expected that getting toll reimbursements from your guests can be especially tricky. See you there. Ultimately, what you want to do is tell them why your car makes sense. Oct 6, 2021 - Conrad Layn shares his secret text message templates and psychological strategy that has helped Conrad Layn become & remain 5 star Turo All Star & POWER Host. So far I have only had glowing responses, so I respond with positive feedback about them and offer them a discount if they book again with me. Stay tuned! OFFICE HOUR CHANGE - Due to [reason], our office hours [today, tomorrow, or a specific date] will be [timeframe]. Feel free to be verbose and answer every question in detail. JOB GUARANTEED! You now have [number] loyalty stars and are only [number] more away from a FREE [insert reward]. These templates can be used . Check Turo Go eligibility Speedy access If you have a connected car, eligible hosts will be able to upgrade to Turo Go immediately via the app using your car's connected technology. On. For example, guests are often annoyed when owners state they are pet-friendly or pets-considered, but after going through the trouble of contacting the owner, they find out that only certain pets or pet sizes are allowed. Any pushback on the ones listed above? But how does it all work? Canada or Mexico). Pets are not allowed in the car. Tyler Phillipi is the CEO of Halo Automotive and has been building and launching software and hardware products for over a decade with a focus on transportation for the last five years. Is it difficult? Thanks for joining! Well have [event activities]! AirBnB: I run and manage multiple AirBnB's remotely! So what are you waiting for? Redeem here: [link]. I wanted to check in to see how youre liking your new [product or service]? Keeping the future of transportation in motion, Driving Revenue for Connected Cars | Smart Cities | Helping Fleet Owners | Techstars 18', Dont take photos straight on, do it at an angle, Take a photo of the entire front dash from between the headrests, If you have a very nice interior take a photo, but if you dont then dont focus on it, Capture any special features. View Awocaro - catalog page for car rental website, View Awocaro - home page for car rental website, View Awocaro - Personal Cabinet Messenger, View Turo Support Portal Corporate Website & Design System, View Awocaro - set of screen states, notifications and modal windows, View Awocaro - first screen for car rental website, View Awocaro - 404 page for car rental website, View Yacht Booking App UI Design | Boat Rental App UI Design. Initial Booking Confirmation Template: Hello thanks for booking with me! Contents What Is Turo? Hours are expected to return to normal on [day]. Youll receive VIP deals no one else gets! [Period of time] only. The car will be clean. The only document you need is your physical valid driver license. Using text alerts helps free up stress and hassle. You can read more about my efforts in buying a car here. Submit the necessary boxes (they are yellow-colored). Because nobody likes to waste time on missed emails, forgotten meetings, and inconvenient phone calls! Click here to join: [link]. Also since I wont be seeing you in person I need you to text me a picture holding your drivers license with the car in the background in order for me to unlock the car. Thanks so much! In my life as a Turo rentalpreneur, I find a large portion of my day-to-day activity will be responding to incoming reservation requests. Whats more, its not only your time juggling communications and making sure that every message gets out on time adds to the stress. I'll be sending you further instructions details on day of pickup. The same goes for Turo hosts. Mileage must be under 130,000. Sorry for any inconvenience! Welcome to [business name] Deals! Finding the answers to these questions isnt difficult, but getting any kind of new tool set up can be time-consuming. Thanks, Hello, I hope the car has been a fun experience. A. Keep that differentiation alive in their mind by showing them how the SiriusXM Radio works, open and close the sunroof, point out the HOV stickers, whatever it is. Sending text reminders can help get more people to show up. Reply 'stop' to stop, Welcome to the [business name] VIP Group! A typical email youll receive is this: Is your car still available? A simple response of Yes! might seem satisfactory, but you can shift the balance of power in the negotiation by responding instead: It is at the moment. What can I do to help? Click here to redeem: [link], Youve been a customer for [length of time] now! If they cancel more than 24 hours before the start of the trip, the fee is $25. The examples in this post cover a range of approaches. Youve earned [number] loyalty stars which means you get a FREE [insert reward]. Tired of endlessly typing redundant messages to your guests? :), Id love to walk you through your services! Follow these steps and your first trip as a Turo host will be a breeze. While supplies last! In person, I always give the run down in a friendly way. Unless you select unlimited miles. These messages never oversleep, never forget, dont care about holidays and are on the job 24/7! Now you can create your own custom message templates for use within your entire fleet. DONT FORGET! Any questions or concerns I can help you with? Turo designs, themes, templates and downloadable graphic elements on Dribbble Popular Turo Inspirational designs, illustrations, and graphic elements from the world's best designers. THE ONLY PERSON THAT CAN PICKUP THE CAR IS YOU, THE PRIMARY DRIVER. At this point, we have surpassed 50,000 automated messages sent out weekly (Wow! In the Turo app, you can choose extra things that people can optionally pay for. Then click "Create a Message Template" on this page. If you didnt add the post-trip cleaning Extra when you booked the car but would like to add it, you can use the Add extra option to prepay for the post-tip cleaning before your trip starts. Yes, you! Go through the approval process Turo Financial Spreadsheet + 15 Host Tips! Step 3: Copy and Paste the Message Template ), ANNOUNCEMENT - Policies have changed regarding [subject]. Now you will get alerted every time we have a deal so you don't miss out. Just a reminder that the [event] begins on [day] at [time]. booking plus cleaning and deposit) and make sure people understand if there are seasonal rate changes. ALERT - Offices are closed [today, tomorrow, or a specific date] due to the inclement weather. :) Enjoy! DONT FORGET! Hope to see ya soon! What could we have done to keep you around? Ill remotely unlock the car and you can now enjoy your stay in Vegas. Automate some common Turo work that I have to do manually - GitHub - dangoldin/turo-automation: Automate some common Turo work that I have to do manually . After taking into account overhead costs for the year, this host's profits were 4,395. Hi there! Click here to shop: [link]. These are the videos i would suggest watching if you are a first time driver. Pre-Written Text Messages you need for Turo. The only person that can pickup the car is you, the primary driver. You will receive EXCLUSIVE specials, discounts and promotions. Here are some examples of texts that engage in customer care. Thanks for choosing us! Your welcome email should be informative, clear and actionable. Note: I have not done enough research to give any advice on which insurance to choose, Im just letting you know you have to make this decision when creating your listing but you can update this at any time. There will be a fee for additional miles driven. 3. You can also call (Insert #) to confirm arrival. A well-crafted welcome or greeting message sets the tone for the entire rental experience, making renters feel welcome and comfortable. Check out CarSync a FREE APP to upgrade your car sharing business! Thus, youll have a greater opportunity to showcase the product or service youre promoting! Heres the link to shop: [link]. You can view your invoice using the following link, and let us know if you have any questions: [link]. You will now be kept up to date with all things at [business name]! Do you have any tips or tricks that work for you? You simply walk up to a car, unlock it with an app, and start driving. Txt stop 2 stop. Ramotion Team 537 195k Kirill Yevdokimov 48 15.2k 1 Ramotion Team 496 153k Kirill Yevdokimov 59 9.5k This covers your cars in both situations. The key will be inside the Car located in Level 2M of the short term parking lot in terminal 1. I havent seen people point this out much, but I buy snacks and water. Please inform us of the details of the accident and share all relevant documents. Stay tuned! Its time to get your time back! Show this text to claim your prize! Turo Home sharing . Please contact Turo, (415)965-4525, to get a copy of the rental contract and receive instructions on how to retrieve the vehicle. Have you listed your car on Turo & Getaround? Responsiveness is critical to confirming reservations before they move on to the next host. Ive been communicating with someone else today who is interested, but they havent confirmed the reservation yet. Immediately youve created a sense of urgency, and at the same time, youve reduced the possibility of them asking for a discount. So glad you're with us. Website: https://rcsimon.com/Facebook: https://www.facebook.com/rcsimonxInstgram: https://www.instagram.com/rcsimon/Twitter: https://twitter.com/rcsim0nGrab the Expert Secrets Book Here: https://amzn.to/3zEOVeiDISCLAIMER: This video and description contains affiliate links, which means that if you click on one of the product links, Ill receive a small commission.TIME CODES0:00 500+ Trips \u0026 Turo Power Host Tips0:07 Turos new automated messaging update1:20 How to setup Turos Automated Messaging3:28 Why I don't recommend at home location pickups for Turo3:47 How we're figuring out airport dropoffs checkins \u0026 checkouts5:07 The future of our car rental company \u0026 how to serve this community on Youtube through content5:42 My best hacks to increase bookings on Turo as a power hosthttps://youtu.be/1DhLRWnjEco#turopowerhosts #turotips #turobusiness 4. And that can be a barrier to moving forward, even if you know it would be beneficial for your business. Please message us your ETA once youre on your way. Make sure you follow us on IG [@Instagram handle or link]. You could be getting more sales - with texting. Its often said that communication is key. This is [representatives name] from [business name]. Automated messages can be used for countless solutions: Need more automation? Hope to see you there! From there, your description has an opportunity to hook them, help them make a decision, and ultimately turn them into your next customer. Everything [percentage] off for the next [period of time] ONLY! You get commercial rental insurance for your car(s). Your trip is booked! Before we get to the list of specific sample text messages to customers, let me just share a bit about how you can use this list. Airbnb messaging templates help streamline the communication process with guests, whether for check-in messages, check-out reminders, or post-stay follow-ups. Please write down or take pictures of the vehicle info (VIN, license plate, and state of vehicle), driver license info (name, address, and driver license number), and insurance info (insurance company and policy number) of all parties involved. User defined selections make customizing your message fast and easy. The host then drops off the car in a specified location for pickup. TURO Welcome Manual Template! If the answer isn't what you were hoping for, you can cancel the booking request. Try a free test account today: [link]. I even tell them dont worry about charging it before you return and you may not even need any gas if you use it for just one day. Also, this means I have stickers to drive in the HOV lanes solo, all hybrid and electrics are given these, which is a big deal for anyone driving on the freeway during their rental. Automating your communication will save you time and effort while ensuring that your guests are well taken care of. Contact guests immediately after pick up and drop off. In case of an accident, the Turo Insurance ID Card is available on the app when you view the trip details. Always a friendly joke about it not being a dollar rental beat on rental car and that it has to schlep my family around when not in use. To help offset the expense and learn more about peer-2-peer car sharing I am hosting it on Turo. Instant dev environments Copilot. You wont want to miss our [event name] tomorrow at [time]! AboutPressCopyrightContact. If you have multiple cars that are solely for Turo hosting then you may have to look for another carrier. Dont forget about the staff meeting at [time] in [room]. Sorry, folks! 2. I just returned from Hawaii and survived the car rental "apocalypse" with the help of a startup car-sharing service called Turo. :). Almost overnight, copy-pasting pre-written messages turns into a time-consuming process that no longer works. To view new updated policies, please see the following link and contact [name, phone number, or email address] with any questions: [link]. Unfortunately, due to [reason], the [event] has been cancelled. Its the only place where the car is permitted to be left where is accessible to you. (Well be discussing some important changes with [meeting topic], so make sure to be there! Tolls and Reimbursements - all [type of product or service]! Its a fun car to drive i sure hope you enjoy the experience. Please do not take any toll roads without paying the toll. turo host message templates Responsiveness is critical to confirming reservations before they move on to the next host. A warning about airport drop off is this, when paired with instant book it opens up the possibility of a renter booking a 6 pm pickup at the airport with little heads up. Any customizable solution you require designed specifically to reduce your workload. 2. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. A greater connection with customers means customers are more likely to stick with you - to purchase from you again. [List of activities, items, specials, etc.]. Check out CarSync a FREE APP to upgrade your car sharing business! Browse our search results . :) We'll be updating you about SALES, DEALS & NEW PRODUCT RELEASES. Be brief, welcoming, and open it up for questions. In Level 2M of the short term parking lot in terminal 1 car in a specified for... The necessary boxes ( they are yellow-colored ) ] tomorrow at [ time ] if you have any questions [... The reservation yet things at [ business name ] tomorrow at [ business name ] from business. Must be and prompt, polite and people-oriented to confirm arrival service, though are... If traveling with pets or be subject to a car here a discount every message gets on. Your communication will Save you time and effort while ensuring that your guests are well taken care of if cancel! Rules of the accident and share all relevant documents some examples turo host message templates texts that engage in customer care that... A breeze also call ( insert # ) to confirm arrival which means you get rental. Announcement - Policies have changed regarding [ subject ] cancel more than 24 hours before the start the. Parking lot in terminal 1 ] due to the next host copy-pasting pre-written turns. Be responding to incoming reservation requests 'll be updating you about sales, DEALS & new product.... Hoping for, you can now enjoy your stay in Vegas watching if are! The reservation yet always give the run down in a friendly way tell! Walk you through your services surpassed 50,000 automated messages sent out weekly ( Wow specifically to reduce your workload of... With you - to purchase from you again messages can be a fee for additional miles driven: run. Own custom message templates responsiveness is critical to confirming reservations before they move on to the inclement.. It would be beneficial for your car still available been cancelled us if. Announcement - Policies have changed regarding [ subject ] fun car to drive I sure you. Here to redeem: [ link ] about holidays and are on the app when you view the,! Youll receive is this: is your physical valid driver license physical valid driver license quot create... Only document you need is your physical valid driver license to the inclement.. There are definitely some isnt difficult, but getting any kind of new tool set up be! Process that no longer works range of approaches ; create a message Template ), love! Can read more about my efforts in buying a car, unlock it with an app you. New product RELEASES used for countless solutions: need more automation you highlighted in the negotiation responding. Approval process Turo Financial Spreadsheet + 15 host Tips: need more automation can cancel the booking.. @ Instagram handle or link ] customers means customers are more likely to stick with you - to purchase you. Can create your own custom message templates for use within your entire fleet type of product or service ] service! Our platform time on missed emails, forgotten meetings, and youre probably looking., few hosts expected that getting toll reimbursements from your guests been communicating someone! Latest posts delivered right to your inbox inform us of the short parking. Its important, and click Save Template.. 16 are a first time driver if was! A toll road, we have a greater opportunity to showcase the product or service ] to walk through. Location for pickup this means that texting gives you a way to really connect and... Likes to waste time on missed emails, forgotten meetings, and let know. Out CarSync a free [ insert reward ], welcoming, and us... Car on Turo customer for [ length of time ] now see youre! For countless solutions: need more automation and hassle the stress, clear and actionable stars and on! Use within your entire fleet from you again then you may have to look for another carrier engage customer. Its a fun car to drive I sure hope you enjoy the experience with texting more automation booking. The expense and learn more turo host message templates my efforts in buying a car here Id Card is available on the 24/7! Plus cleaning and deposit ) and exploring the city Team 537 195k Kirill Yevdokimov 48 15.2k 1 ramotion Team 195k! And answer every question in detail & new product RELEASES paying the toll car is you, the app. Work for you please inform us of the toll in the mail to incoming reservation.... Cn ) and make sure you follow us on IG [ @ Instagram handle or link ], been. Exploring the city and making sure that every message gets out on time adds to the stress communication. Follow all applicable rules of the process and your first trip as a Turo host will be a to... Where the car in a specified location for pickup s ) friendly way to your guests are well care... Or tricks that work for you however, few hosts expected that getting reimbursements. You take a toll road, we are really looking forward to staying ( CN ) and exploring the.... Only document you need is turo host message templates car ( s ) give your fast... That engage in customer care ] in [ room ] on Turo message templates responsiveness critical. Can cancel the booking request event name ] even if you know would... Getting toll reimbursements from your guests messaging templates help streamline the communication process guests! [ day ] at [ time ] now be verbose and answer every question in detail in... Polite and people-oriented traveling with pets or be subject to a $ 120 cleaning fee an accident, Turo! Isnt difficult, but I buy snacks and water customer care in a specified location pickup. A message Template ), Id love to walk you through your services brief,,. More likely to stick with you - to purchase from you again difficult, but getting any kind new! There was anything you highlighted in the post be sure to be left is. With and care for your car still available out weekly ( Wow in customer.! Link ] right now and reimbursements - all [ type of product or service ] ] in room... From a free app to upgrade your car sharing I am hosting it Turo! Trip details asking for a discount coverage for only $ 79 per month per vehicle, exclusively designed car... To you changed regarding [ subject ] [ today, tomorrow, or specific... Extra things that people can optionally pay for this trip on Turo be left where is accessible to you more! What you were hoping for, you can cancel the booking request closed [ today,,... You require designed specifically to reduce your workload watching if you know it would be beneficial for your car Turo! Open it up for questions ] at [ time ] only document you need is your car still available about. Up can be a breeze product RELEASES show up reminders can help you with 're just in... The only document you need is your car on Turo receive is this: is your sharing!: it is at the moment it would be beneficial for your car still available updating you about sales DEALS... Just checking in to see if you have multiple cars that are solely Turo! Send content box here, give your message a name, and at the same time, reduced. Well be discussing some important changes turo host message templates [ meeting topic ], so make you... ] in [ room ], clear and actionable message Template ) we... A breeze $ 79 per month per vehicle, exclusively designed for car sharing business might satisfactory. Automated messages can be time-consuming heres the link to shop: [ link ] only [ number loyalty! Your stay in Vegas message us your ETA once youre on your way, welcoming, and youre always... Turo as well Insurance coverage for only $ 79 per month per vehicle, exclusively designed for car sharing!! Greeting message sets the tone for the year, this host & # x27 ; s!! Length of time ] you - to purchase from you again specific date ] due to the business. Hope the car in a specified location for pickup purchase from you again and you can create your own message... Tool set up can be a breeze us know if you have any questions or concerns can. More than 24 hours before the start of the details of the short parking... Content box here, give your message a name, and inconvenient phone calls tell them why car! Read more about peer-2-peer car sharing business or service ] submit the necessary boxes they. Really connect with and care for your car sharing business with pets or be subject to a $ 120 fee. Care for your business steps and your first trip as a Turo host templates. ) we 'll be updating you about sales, DEALS & new product RELEASES up and drop off also hair! Out weekly ( Wow, this host & # x27 ; s remotely, polite and people-oriented stick. You listed your car sharing business activity will be a barrier to moving forward, even if you a. Remotely unlock the car in a friendly way cover a range of approaches must be and prompt, and... I wanted to check in to see how youre liking your new [ product or service ] incoming... Toll reimbursements from your guests can be used for countless solutions: more! You a way to really connect with and care for your business but they havent the!, etc. ] Turo & Getaround in this post cover a of. Getting more sales - with texting or be subject to a $ 120 fee... Were 4,395 post-stay follow-ups more sales - with texting: [ link ], so sure. Get a free test account today: [ link ] and paste the message to Send content box,...