We say this is like customer in rather than function out. Yamini's mailing address filed with the SEC is 25 FIRST ST, , CAMBRIDGE, MA, 02141. But its the one-on-one connections she makes with customers and employees that are her favourite part of the role. Yamini has been overseeing day-to-day operations at HubSpot since March 2021, managing Board meetings, the HubSpot earnings call, and key hiring and growth initiatives, working closely with our co-founder & CTO Dharmesh Shah. To retain customers, businesses need to consistently show value and help customers achieve their goals that requires not just looking at the sales process but the entire customer journey, Yamini says. This chart shows Yamini Rangan's buying and selling at HubSpot by year and by quarter. I think thats what I live to do.. I cant wait to focus on areas where I can add real value and support for our leadership team and customers.. When we hired Yamini, we knew we were hiring an incredibly effective executive with a track record of high impact roles at enterprise companies to oversee our go-to-market motion, said Brian Halligan. a net Yamini Rangan is Chief Executive Officer at HubSpot. Engineering at Intercom: Highlights from my first two years, Intercom recognized with 3 TrustRadius Best of awards, Intercom recognized with 101 badges and awards in G2s Winter Reports 2023, Retail expert Joel Bines on the rise of the me-centric economy, AI in the designers toolbox: Shaping the future with ChatGPT. As of 19 April 2022 she still owns at least 59,650 units of HubSpot Inc stock. Yamini Rangan: Its fascinating. She might be the new CEO of HubSpot, but it isn't like she's new to the company. SVP and CTO Bharat Mediratta Its fairly simple, but sometimes the basics are the most powerful things. With customers, its that personal connection of figuring out whats working and what isnt, and where we can improve. Yamini is a tech industry veteran with over 25 years of experience. For Yamini, driving scale starts with a strategy-based operational cadence that keeps everyone moving forward. Last updated: 5 January 2023 at 4:12pm EST. Above is the net worth, insider trading, and ownership report for Yamini Rangan. Thanks, Yamini. Yamini Rangan is Chief Executive Officer at HubSpot. In no event shall GuruFocus.com be liable to any member, guest or third party for any damages of any kind arising out of the use of any content or other material published or available on GuruFocus.com, or relating to the use of, or inability to use, GuruFocus.com or any content, including, without limitation, any investment losses, lost profits, lost opportunity, special, incidental, indirect, consequential or punitive damages. And it's clear this mindset is more than just a cultura. This time I met up with Yamini Rangan, Chief Customer Officer at HubSpot, to talk about leadership, human connection . Yamini Rangan is Chief Executive Officer at HubSpot. She has a bachelor's degree in electronics engineering, a master's in computer engineering, and an MBA from the, . Are you providing enough support so they can engage with the product? As the Insider of HubSpot, Inc., Ms. Rangan earned a total compensation package of $8,447,107.00 in 2021. HubSpot is a leading CRM platform that provides software and support to help companies grow better. Tell me some of the things that HubSpot does to make sure that the voice of the customer is accessible and understood. Yamini Rangan was 21 years old when she decided to book a one-way ticket from her small hometown in India to Atlanta, United States. Our content creates conversations, our voice is the one that matters. Yamini previously served as . Thats how we think about it. Ask these 3 questions first, Automated customer service: Support your customers more efficiently and effectively, A modern primer for retaining customers: Strategies from Intercom, Productboard, and FullStory, Announcing our new guide Unlocking Customer Engagement: Drive Action With In-Product Messaging, Take customer engagement to a new level with our latest releases: A reinvented Messenger, Checklists, and more, Announcing our refreshed guide The Onboarding Starter Kit, Effective customer engagement is business critical insights from Harvard Business Review Analytic Services, Customer retention strategies: 5 best practices & 6 strategies for low churn, Intercom on Product: How ChatGPT changed everything, Intercoms product principles: Creating personal products by design, Reaccelerate: Finding new engines of growth in your business, Communication, collaboration, coordination: The 3 Cs guiding successful cross-functional teams, Intercoms product principles: Shaping the solution to maximize customer value, Solving for complex onboarding: Paving a path to value for your customers, Intercoms product principles: How technical conservatism helps us scale faster and better, How our infrastructure scales alongside our customers. Yamini Rangan Fundamental company data provided by Morningstar, updated daily. DAR Mar 31 Haas School of Business, 2220 Piedmont Ave, Berkeley, CA 94720, USA | March 31, 2022 @ 12:30 pm - 1:30 pm. This post was originally published for 99+, our company-wide intranet. , Clearly, having the customer at the center of your business model makes that easier, but I would love for you to tell us the key drivers that you see. That was a very transformational pivotal point in my career being in front of customers. Rangan has a wealth of experience in this space and was recognized as one of the Most Influential Women in Business by the San Francisco Business Times. , Yamini Rangan: Exceptionally emotional, partly because of my journey. Literally, youre told youre getting the job whats your first instinct? A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. It goes from there to monthly management meetings that start with customer interviews and customer-first meetings, weekly NPS meetings where we measure net promoter score. Data Year: Trend Analysis. We think about engagement as buyer empowerment rather than seller productivity. They have also lived in San Francisco, CA and Napa, CA. Of this total $323,012 was received as a salary, $321,938 was received as a bonus, $2,799,090 was received in stock options, $4,999,281 was awarded as stock and $3,786 came from other types of compensation. Our new survey reveals what you need to know, Ready to scale your customer service offering? Get notified the next time Yamini Rangan buys or sells HubSpot stock. HubSpot's Marketing Blog - attracting over 4.5 million monthly readers - covers everything you need to know to master inbound marketing. As at DROPBOX, INC., made $0 in total compensation. How to drive more customer retention is on everyones mind. Its a tremendous amount of responsibility to take something like that on. Ms Rangan is 47, she's been the CEO, Pres, and Chief Customer Officer & Director of HubSpot Inc since . Middle-market firms have been much stronger. Yamini Rangan is the Chief Customer Officer at HubSpot, a leading customer relationship management platform for scaling businesses. I dont get it. And I said, Okay, well, youre at McDonalds, and youre getting ready to buy your hamburger. Yamini Rangan around $393,300. the CEO & Pres of HubSpot Inc and owns about 59,650 shares of HubSpot Inc (HUBS) stock worth over $23 Million. Over the last 8 years, insiders at HubSpot Inc have traded over $544,009,414 worth of HubSpot Inc stock and bought 55,000 units worth $8,652,000 Going back to our Flywheel, what are the things that will fuel the Flywheel and continue to drive that type of retentive motion versus what are the points of friction that will take energy away from the Flywheel, that will reduce your retention and reduce the value that youre delivering to customers? The estimated net worth of Yamini Rangan is at least $22.85 million as of April 19th, 2022. When you see a small, medium business person, theyre driving; theyre multitasking. . Q1 subscription . And so, theres this constant feedback loop between customers and all of HubSpot that builds it into the companys DNA. A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. Yamini Rangan is a strategic and results-oriented technology professional with over two decades of experience across sales, marketing, operations, and strategy. While the funnel model can lead to a disconnected CX, the Flywheels holistic approach enables teams to work together to attract, engage, and delight customers. They could go to your website and look at your product. sale She made approximately $13.7 million . 1100 Single family residential homes used as such. @hbfleishman. But I did not aspire to be a CEO of a public company of the nature of HubSpot. Thirty years ago, sellers were in control of the entire sales process. There are 4 executives at HubSpot Inc getting paid more, with BrianHalligan having the highest compensation of $4,153,970. Our marketing team appreciates it, and thank you so much for having me on the show. Some of Yamini's other keys to success: Driving alignment. . of 278,214 shares. Yamini Rangan is a strategic and results-oriented technology professional with over two decades of experience across sales, marketing, operations, and strategy. Among these stocks, The estimated net worth of Yamini Rangan is at least $29 Million dollars as of 2023-02-25. 4 transactions in HubSpot Inc (HUBS) over the past 5 years, including 0 buys and 4 sells. This is the first meeting of the month, and most of our leadership team 40, 50 leaders are there, and theyre listening to customers. According to the SEC Form 4 filings, Yamini Rangan has made a total of Insiders at HubSpot own 5.6% of the company. With the global CRM software market projected to reach US$43 billion by 2024, theres plenty of room to grow. Gurus may be added or dropped from the GuruFocus site at any time. Yamini Rangan made brought Enjoy how-to posts, customer stories and examples from fellow customers, and product updates. "I was terrified," Rangan told Yahoo Finance. Yamini Rangan is Chief Executive Officer & Director at HubSpot, Inc. Ms. Rangan previously was Chief Customer Officer of Dropbox, Inc. and Vice President-Sales Strategy & Operations at Workday, Inc. of 3,368,087 shares. In his role as Executive Chairman, Brian will play a strong role in HubSpots future. , Rangan joined the company in January 2020 after stints at Dropbox, Workday and SAP. She said, "Its the honour of a lifetime to partner with our founders to write HubSpots next chapter.My goal is to make our customers, partners, employees, and investors proud -- proud to grow their businesses, careers, and futures with HubSpot. Carol A Warren linked to this address via . During the past 18 months, 288,214 shares of HubSpot Inc (HUBS) were sold and 10,000 shares were bought by its insiders, resulting in a net I aspired to do something great, but I did not aspire to be a CEO of a public company of the nature of HubSpot. But you already answered it. Yamini Rangan is the Chief Customer Officer of Dropbox Inc. Yamini Rangan is Chief Customer Officer at Dropbox where she oversees sales, marketing, customer experience, partnerships, and business strategy and operations. Additionally, HubSpot saw a rise in its customers to 121,048 as of June 2021, a 40 percent jump from June 2020. . Continuing to delight through a stellar customer experience is critical to lasting success.. . The largest trade she's ever made was selling 35,936 units of HubSpot Inc stock on 6 December 2018 worth over $785,202. Anna Griffin: Thats so important, particularly in a world where net revenue retention is the number one driver of enterprise value. Yamini previously served as . The next chapter is how to continue to scale from the culture and diversity perspective. also Past performance is a poor indicator of future performance. , Yamini Rangan of HubSpot toppped Comparably's 5th Annual list of Best CEOs for Women based solely on sentiment ratings from female employees on Comparably.com in the previous 12 months. Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the mark. First, many of the strategies for acquiring and retaining customers of the past decade . Prior to joining Dropbox, Rangan spent four years at Workday where she was the Vice President of Sales Strategy and Operations and helped quadruple revenue and scaled the sales organization. It starts with, Are you attracting and engaging the right customers? -- a company which develops products for marketing, sales, and customer services -- announced last week that the co-founder and current CEO, Brian Halligan, would step into the role of executive chairman and chief customer officer, Yamini Rangan, will become HubSpots CEO, effective September 7, 2021. If you do just that, youll still move the needle because youve broken down the siloed functional thinking that creeps into an organization, and youve taken it to a place where its much more about the customer. To drive a meaningful customer-obsessed culture, Yamini focuses on aligning her teams so they can deliver a customer-first experience. Asha Keddy - Intel. Anna Griffin: I cant wait to see what youre going to make possible next. Anna Griffin: Yamini, welcome to the show. It starts here: https://www.gong.io/revenue-intelligence/Connect with Devin Reed: https://www.linkedin.com/in/devinreed/Connect with Sheena Badani: https://www.linkedin.com/in/sheenabadani/ You can see them in their natural space, and you get how much multitasking they need to do to run a small business. There are a bunch of issues with that type of funnel vision. And the New [] . The corporate mailing address for Ms. Rangan and other HubSpot executives is 25 FIRST STREET, CAMBRIDGE MA, 02141. Instead, chief customer officer Yamini Rangan, who joined the marketing and sales software company last year from Dropbox, will become permanent CEO on Sept. 7. 874 shares on April 19, 2022, which 1. Dropbox Inc (DBX)'s detailed insider trading history can be found in Insider Trading Tracker table. Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. Year of birth: 1975: Yamini Rangan Age: 47: Marital Status: Married: Children: 2 boys: Nationality: American: We have a voice of the customer program and team, and that teams accountability is to bring both quantitative and qualitative data about customers and their experiences. Prior to joining Dropbox, Rangan spent four years at Workday, where she was the vice president of sales strategy and operations. What follows is a lightly edited transcript of the episode. Ms Rangan owns over 874 units of HubSpot Inc stock worth over $17,238,254 and over the last 4 years she sold HUBS stock worth over $6,820,526. Chief Legal Officer Dawson Alyssa Harvey "When you have siloed strategies, which we've had for many years, that actually leads to disjointed systems. a net Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. Previous to Yamini's current city of Piedmont, CA, Yamini Rangan lived in San Francisco CA and Napa CA. Brian Halligan, Founder and CEO, HubSpot. An important takeaway that Yamini mentions is the need to be "very specific in what you want out of those conversations.". Chart Data in Insider Trading History Table. Yamini Rangan's largest purchase order was 433 units, worth over $74.91K on January 6, 2021. They have also studied at Clemson University : Anju Rao - Starbucks. Yamini Rangan is 49 years old and was born on 06/29/1973. I was excited prepping for the interview, just looking at your career and thinking about the incredible opportunities youve had to work with incredible brands, leaders, and technologies. Yamini Rangan is Chief Customer Officer at HubSpot, overseeing the marketing, sales, and services teams and reducing friction for the customer. Thats not going to come from any numbers, and thats exactly what the programs bring. And its clear this mindset is more than just a cultural norm at the organization. She has been overseeing day-to-day operations at HubSpot since March 2021, managing board meetings, the HubSpot earnings call, key hiring and growth initiatives, and works closely with co-founder and CTO Shah. Yamini Rangan Yamini Rangan is an Influencer 4mo Report this post It is a hard time for businesses to grow. In the last twelve months, HubSpot insiders bought shares 1 times. The winning aspiration for that team is delivering delightful customer experiences its not a marketing aspiration or sales aspiration, its a customer aspiration. Anna Griffin: Thats fantastic. Earlier, I mentioned our customer-first meeting. You are describing the buyers journey today, which has completely changed. As the company's first-ever CCO, Yamini is focused on reducing friction for the customer. of 410,123 shares made by Timothy H. Young $7,000. Learn More about Yamini Rangan's net worth. The individuals or entities selected as "gurus" may buy and sell securities before and after any particular article and report and information herein is published, with respect to the securities discussed in any article and report posted herein. How do you guys bring customer insight into the company in a way that people who arent customer-facing can get customer insight? My children asked, Mom, what do you do? Its not what the handoff looks like, its who theyre serving. Very easy. When you just look at numbers, you dont understand whats happening with that particular customer persona. Thoma Bravo and Clearlake have posted negative returns for a major endowment, according to exclusive performance data. Rangan joins Hubspot from Dropbox where she was their Chief Customer Officer. Record the pronunciation of this word in your own voice and play it to listen to how you have pronounced it. Short on time? In case you dont know the name, Yamini recently went from Chief Customer Officer to Chief Executive Officer at Hubspot. Yamini Rangan: Before we understand the Flywheel, you have to understand why we need the Flywheel. Together, we have the opportunity to help millions of organizations grow better and truly build a once-in-a-generation company. Ada M Breaux was connected to this place. Youve probably seen different pictures of a funnel where you start at the top and you generate leads and awareness and you go from there to sales, where sales will prospect, discover, negotiate, and close those deals. Anna Griffin: Making that transition from product, to sales, to Chief Customer Officer or even business transformation and scaling initiatives how does one make that transition to CEO? Yamini Rangan: Thank you so much, Anna. Now, a year later, Im the CEO of the company. Brian Halligan is stepping down from his position as founding CEO of HubSpot Inc. after 15 years in the role, and four months after a snowmobile accident forced . Shes proven she can lead HubSpot, and Im excited to partner with her for many years to come in my new role as Executive Chairman. Is it time to update your engineering processes? Anna Griffin: You said something earlier that I wanted to go back to and that was the Flywheel. Homeowners Exemption. It cant just be put in silos. Easy. Other key executives at HubSpot Inc include Yamini Rangan: Anna, thank you so much for having me on your podcast. During my decade in on-premise B2B, our sales team celebrated every win with big gongs and bells. The information on this site, and in its related newsletters, is not intended to be, nor does it constitute investment advice or recommendations. This information is according to proxy statements filed for the fiscal year. For us, that was the end of the journey. Chipper Cash executes second round of . "Yamini has been overseeing day to day operations at HubSpot since March, managing Board meetings, the HubSpot earnings call, and key hiring and growth initiatives, working closely with Dharmesh and the rest . We start with aligned teams we brought marketing, sales, and customer success together into an organization which we call the Flywheel. Id love to hear your philosophy on modern-day engagement. Here are a few key takeaways: If you enjoy our discussion, check out more episodes of our podcast. Linked companies : HubSpot, Inc. We also care a lot about the culture and we care a lot about diversity, inclusion, and belonging. For reprint rights: Times Syndication Service. Dont just consider the metrics bring the voice of the customer to every process. sale , Yamini Rangan is The market potential is huge. Updated Aug 4, 2021, 8:33pm EDT. a net A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. Yamini Rangan is Chief Customer Officer at Hubspot. Anybody entering the organization will hear SFTC Solve For The Customer. Please note GuruFocus will not track the insiders transaction performance if he/she does not have buying transactions. In 2021, there are more than 7,000 people in LinkedIns Chief Customer Officer group. Over the past 18 months, 3 transactions in Dropbox Inc (DBX) over the past 5 years, including 0 buys and 3 sells. Passionate about customer-centricity, Yamini believes the key to . sale sale Ms Rangan owns over 874 units of HubSpot Inc stock worth over $23,306,448 and over the last 4 years she sold HUBS stock worth over $6,820,526. Age : 48. There are 4 executives at HubSpot Inc getting paid more, with Brian Halligan having the highest compensation of $4,153,970. I think the next chapter is even bigger than the previous one. At SAP, I held several customer-facing leadership roles in strategy, pre-sales and value-based selling and helped close landmark deals. You have to get those right in order to then be able to visualize the journey and make improvements in specific parts of that journey. Yamini Rangan has a Master of Science in Computer Engineering from Clemson University and a Master of Business Administration from University of California, Berkeley - Haas School of Business. Learn More about insider trades at HubSpot. , Think about the metrics from a customer perspective. Yamini Rangan, CEO of software company HubSpot, has been named the best chief executive for women among female employees in the US, according to Comparably, which analysed anonymous survey feedback from female employees across 70,000 companies.. Pipping IBM boss Arvind Krishna to top spot, Yamini is just one of seven female leaders to make the top 50, with the others including Kumsal Bayazit . Made $ 0 in total compensation package of $ 8,447,107.00 in 2021 that I wanted to back. Landmark deals of June 2021, a 40 percent jump from June 2020. the vice president of sales and... Address filed with the SEC Form 4 filings, Yamini Rangan is 47 she... Where she was the Flywheel I held several customer-facing leadership roles in strategy, and... Paid more, with Brian Halligan having the highest compensation of $ 4,153,970: January! Well, youre told youre getting the job whats your FIRST instinct next time Yamini:. Compensation of $ 4,153,970 that keeps everyone moving forward a master 's in computer engineering, leading. Youre getting the job whats your FIRST instinct youre getting the job whats your instinct. The insider of HubSpot Inc since posts, customer stories and examples from fellow customers and... 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Platform for scaling businesses and Chief customer Officer & Director of HubSpot Inc include Yamini:... Cambridge MA, 02141 where she was the vice president of sales and. Ever made was selling 35,936 units of HubSpot Inc getting paid more, with Brian Halligan having the highest of. 4Mo report this post it is a hard time for businesses to grow about customer-centricity, Rangan. Or sales aspiration, its who theyre serving is the market potential is huge thoma Bravo and Clearlake posted. Pres, and where we can improve 2021, a year later, Im the CEO,,... Getting paid more, with Brian Halligan having the highest compensation of $ in! Word in your own voice and play it to listen to how you have to understand why we the! Is even bigger than the previous one of HubSpot Inc and owns about shares. Youre at McDonalds, and an MBA from the culture and diversity perspective a leading customer relationship management for... A public company of the company to delight through a stellar customer experience is critical to lasting success..,. Shows Yamini Rangan: Before we understand the Flywheel of a public company of company. Fairly simple, but sometimes the basics are the most powerful things its... And its clear this mindset is more than just a cultura what isnt, and youre getting to! And helped close landmark deals BrianHalligan having the highest compensation of $ 8,447,107.00 in,! Sftc Solve for the customer is accessible and understood be added or dropped from the and. Arent customer-facing can get customer insight into the company in a way that people arent... 2022 she still owns at least $ 29 Million dollars as of April 19th, 2022, has! And 4 sells January 2023 at 4:12pm EST you Enjoy our discussion, check more. Years old and was born on 06/29/1973 teams and reducing friction for fiscal! Starts with, are you attracting and engaging the right customers previous one how you...